Organize and maintain patient health care data and state records
Managed approximately 40 inbound/outbound calls daily
Gather, review, evaluate and interpret medical records to help healthcare insurance
Assist patients with updated information pertaining to cases
Applying, terminating and renewing cases and applications
Providing members with great customer care with problem solving
Anticipate member's needs and proactively seek out external and internal resources for members
Managed case time to ensure follow up and outreach work is completed in a timely manner.
Evaluated effectiveness of existing healthcare programs through rigorous statistical evaluation, leading to informed policy adjustments or enhancements as needed.
School Administrator
Salem Academy
02.2023 - 01.2024
Ensure check-ins and check-outs are accurate and kept on record
Written and telephone communication with parents and staff
Plan, Organize, and complete student record keeping
Update, organize and file all information in the system
Built and strengthened positive relationships with students, parents, and teaching staff
Documented physical well-being and personal objectives for students
Using Microsoft word and Excel tools to ensure accuracy and quality of all information given.
School Teacher
Cason Lane Academy
10.2020 - 01.2023
Planned and implemented lessons using various teaching strategies to meet diverse student needs
Encouraged student critical thinking and discussion using variety of teaching techniques
Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning
Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities
Prepared and maintained classroom environments appropriate for student learning and physical, social, and emotional development
Managed student behavior in classroom by establishing and enforcing rules and procedures
Participated in workshops, trainings, and conferences to improve educational skills
Created lesson plans and chose supporting materials to promote positive learning experiences.
Education
Associate of Science - Business Administration
Nashville State Community College
Nashville, TN
Bachelor of Business Administration - Economic and Finance
Middle Tennessee State University
Skills
Written Communication
Data Entry
Organization
Microsoft Excel
Lesson Planning
Microsoft Word
Data analytics
Record keeping
Client relationship
Timeline
Medical Data Analyst
Tenncare
01.2024 - Current
School Administrator
Salem Academy
02.2023 - 01.2024
School Teacher
Cason Lane Academy
10.2020 - 01.2023
Associate of Science - Business Administration
Nashville State Community College
Bachelor of Business Administration - Economic and Finance