Aviation security agent
DAJAH L. MINES
Erik Gregory
Southfield,MI
4
years of professional experience
Guest Services and Operations Specialist with expertise in facility maintenance, event logistics, and high-volume customer service. Managed time-sensitive tasks and safety protocols in fast-paced environments while maintaining premium standards for diverse clientele. Security Agent experienced in risk assessment and incident response, contributing to enhanced security efficiency and reduced incidents through proactive measures.
Work History
Aviation security agent
1 Month- Ensured delta carts contained no weapons or explosives before boarding onto planes
- Inspected drivers' trucks to confirm no suspicious items before loading carts
- Conducted behavioral assessments to enhance airport security measures.
Sportplex Technician
3 Years 3 Months- Direct large-scale event logistics and equipment deployment to meet operational standards and schedules.
- Ensured equipment readiness through daily inspections and preventative maintenance, supporting seamless facility operations.
- Enforce rigorous safety protocols across multi-use facilities to mitigate risk for all patrons.
- Provided intentional, personable service to athletes and guests, resolving inquiries to enhance facility reputation.
Retail Associate
11 Months- Managed inventory precision and visual standards, enhancing customer satisfaction and shopping experience.
- Managed inventory precision and visual standards to enhance the customer shopping experience.
- Optimized store layout and product labeling, improving accessibility and facilitating smoother daily operations.
- Ensured opening/closing readiness while maintaining facility cleanliness to uphold store standards and customer expectations.
Education
High School Diploma
Graduate Class of 2022
B.S Candidate - Health Services
Relevant coursework in Process Design and Project Management.
Skills
Operations: Safety & Compliance
Logistics Coordination
Equipment Maintenance
and Inventory management.
Service: Premium Guest Relations
Conflict Resolution
Time Management
and Professional Discretion.
Technical: Airport Security Clearance
Time-Sensitive Problem Solving Communications
and POS management systems.
Equipment inspection
Access control
Threat detection
Baggage screening
Security Screening
Personal Information
- Title: GUEST SERVICES & OPERATIONS SPECIALIST
- Driving License: Valid Driver's License
References
- Bee her | reimagine recreation | 248-561-7235
- Erik Gregory | Aviation security | 313-646-3291
Timeline
Aviation security agent
Erik Gregory
10.2026 - CurrentRead More
Sportplex Technician
Reimagine Recreation, United Wholesale Mortgage Sports Complex
06.2023 - 09.2026Read More
Retail Associate
Play It Again Sports
09.2022 - 08.2023Read More
Wylie E. Groves High School
High School Diploma
01.2022Read More
Eastern Michigan University
B.S Candidate from Health Services
Read More