Dajah Wilkins
Surprise,AZ
Summary
High-energy and experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Tap house Sports Grill
Surprise , AZ
2024.03 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
- Provided excellent customer service to ensure satisfaction.
- Accurately recorded orders on cash register and point-of-sale system.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Bartender/ Server
Finis Landing
Tucson, AZ
2022.09 - Current
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
- Completed requisitions to maintain required stock par levels.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender/ Server
Proof Artisinal
Tucson, AZ
2021.11 - 2022.09
- Food server, bartender, providing knowledge to menu and drink items.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Completed requisitions to maintain required stock par levels.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Server
GROWLERS TAPHOUSE
Tucson, AZ
2021.09 - 2021.11
- Food server, food runner, hosting when needed
- Provide knowledge of menu and weekly changes to the 30 draft local rotating beers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
OREGANOS PIZZA BISTRO
2021.03 - 2021.09
- Food server, greet guests take drink and food orders in a timely manner
- Enter orders into pos system, clean area, run food, refill drinks, roll silverware etc.
Server
NO ANCHOVIES
Tucson, AZ
2021.01 - 2021.07
- Help guests choose correct food item, throw food into oven for re warming, use pos system for paying for correct items.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Nurse technician
The wound care center
2019.05 - 2019.12
- Rooming patients in surgical areas that best fit their needs and accommodations
- Taking Vital signs, blood sugar and basic wound care for patients
- Stocking and cleaning of clinic
- Assist with cleaning and vital signs for HyperBaric Oxygen Therapy
- Reception, phone calls, and scheduling of new and current patients.
Nurse technician(Telemetry)
Northwest Medical Center
2018.09 - 2019.05
- Assist patients with daily living, bathing etc
- Vital signs and blood sugar checks
- Removal of simple intravenous and Foley catheters
- Ambulatory assistance
- Restocking and cleaning
- Assisting nurses with bedside procedures and wound care.
Food runner
Topgolf
2017.12 - 2018.09
- Serving food to guests, making sure they get what they need in an efficient and timely matter.
Kitchen associate
Peter Piper Pizza
2017.02 - 2017.12
- Making pizza and wings etc., Working the cash register helping guests to purchase the right food and drinks, Cooking pizza and sides to their perfected time, Organizing and hosting birthday parties.
Education
High School diploma -
Mountain View High School
Marana, AZ05.2018
Skills
- Detail oriented and supportive of my team.
- Motivate others, a leader, outgoing personality.
- I resolve conflict quickly and efficiently.
- I put the needs of guests and associates above my own
- Hardworking, I go where other people cant and wont.
- Neat, tidy, and punctual.
- Outgoing Personality
Certification
- Food handling
- Title 4
Timeline
Server
Tap house Sports Grill
2024.03 - Current
Bartender/ Server
Finis Landing
2022.09 - Current
Bartender/ Server
Proof Artisinal
2021.11 - 2022.09
Server
GROWLERS TAPHOUSE
2021.09 - 2021.11
OREGANOS PIZZA BISTRO
2021.03 - 2021.09
Server
NO ANCHOVIES
2021.01 - 2021.07
Nurse technician
The wound care center
2019.05 - 2019.12
Nurse technician(Telemetry)
Northwest Medical Center
2018.09 - 2019.05
Food runner
Topgolf
2017.12 - 2018.09
Kitchen associate
Peter Piper Pizza
2017.02 - 2017.12
High School diploma -
Mountain View High School
- Food handling
- Title 4
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