Dajah Williford
Philadelphia,PA
Summary
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Rehabilitation Assistant
Functional Pathways LLC.
07.2023 - Current
- Observed patients awaiting therapy or transportation to note needs and handle situations appropriately.
- Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
- Prepared patients for treatment by positioning, dressing or removing external supports.
- Administered structured activities to socialize patients.
Home Health Aide
Open Systems Healthcare
09.2020 - 06.2023
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Clinical Aide
Mirmont Treatment Center
07.2022 - 11.2022
- Assisting the Clinical Team, Admission Department, with patient care, behaviors, management, and supervision
- Assist in providing patient safety in all levels of care, and consistent accountability towards treatments norms, boundaries, and expectations, providing guidance to patients regarding all aspects of their treatment day; be an active member of treatment team by providing vital information that will contribute to the formulation of assessments, treatment plans, clinical formulations, progress notes, and continuing care planning.
Supervisor/Cashier
SP Plus Corporation
04.2018 - 06.2021
- Built positive relationships with customers to increase repeat business.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Verified accuracy of daily cashier batches by checking receipts, checks and cash.
- Quickly and accurately counted drawers at start and end of each shift.
Direct Support Professional
Devereux Advanced Behavioral Health
05.2020 - 02.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted disabled clients to support independence and well-being.
Sales Associate/Cashier
Bed Bath and Beyond
02.2019 - 08.2019
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Imhotep Institute Charter High School
Philadelphia, PA06.2017
Bachelor of Arts - Psychology
Cheyney University of Pennsylvania
Cheyney, PA05.2022
Skills
- Communication
- Customer Service
- Social Skills
- Problem Solving
- Clerical
- Time Management
- Leadership
- Certifications
- Adult and Child first aid/Cpr/aed, (American redcross)
Additional Information
- 2
Timeline
Rehabilitation Assistant
Functional Pathways LLC.
07.2023 - Current
Clinical Aide
Mirmont Treatment Center
07.2022 - 11.2022
Home Health Aide
Open Systems Healthcare
09.2020 - 06.2023
Direct Support Professional
Devereux Advanced Behavioral Health
05.2020 - 02.2021
Sales Associate/Cashier
Bed Bath and Beyond
02.2019 - 08.2019
Supervisor/Cashier
SP Plus Corporation
04.2018 - 06.2021
High School Diploma -
Imhotep Institute Charter High School
Bachelor of Arts - Psychology
Cheyney University of Pennsylvania