Dajah Wise
Philadelphia,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Reliable Direct Support Professional enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Merakey Behavioral Health
07.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Security Officer
Imperial Security Inc.
01.2023 - 03.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Therapeutic Support Staff Member
Delta T Corp.
10.2022 - 03.2023
- Guided clients in development of skills and cognitive behavioral therapy techniques.
- Documented patient information, treatment plans and patient responses.
- Tracked progress according to goals for interventions.
- Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
- Supported clients'' emotional well-being through empathetic listening and tailored coping strategies.
- Improved clients'' daily living skills by providing guidance in areas such as personal hygiene, communication, and social interactions.
Cashier / Customer Service
Rita's Ice
07.2020 - 06.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate of Science - Physical Therapy
Community College of Philadelphia
Philadelphia, PA05.2025
Certified Phlebotomy Technician - Anatomy
G.E.T Certified Phlebotomy Technician
Philadelphia, PA06-2024
High School Diploma -
Freire Charter School
Philadelphia, PA05.2022
Skills
- Superior Customer Service
- Theft Prevention Training
- Screening Wands
- Safety and Security
- Medication administration
- Client documentation
- Direct patient care
- Disability awareness
Certification
- Certified Phlebotomist - 2024
Timeline
Direct Support Professional
Merakey Behavioral Health
07.2024 - Current
Security Officer
Imperial Security Inc.
01.2023 - 03.2024
Therapeutic Support Staff Member
Delta T Corp.
10.2022 - 03.2023
Cashier / Customer Service
Rita's Ice
07.2020 - 06.2022
Associate of Science - Physical Therapy
Community College of Philadelphia
Certified Phlebotomy Technician - Anatomy
G.E.T Certified Phlebotomy Technician
High School Diploma -
Freire Charter School
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