Dajanay Reed
Pittsburgh,PA
Summary
Compassionate Home Health Aide with extensive experience at Red Lion Homecare, skilled in patient care and meal preparation. Enhanced client independence through personalized support and effective communication, while maintaining a clean environment. Recognized for improving patient well-being and adapting care plans to meet evolving needs, ensuring high-quality service delivery.
Overview
6
6
years of professional experience
Work History
Home Health Aide
Red Lion Homecare
Ardmore, PA
05.2025 - Current
- Provided personal care to clients, assisting with daily living activities and enhancing quality of life.
- Monitored client health status, recording vital signs and reporting changes to healthcare professionals.
- Assisted clients with mobility, ensuring safe transfers and promoting independence through supportive techniques.
- Maintained a clean and safe environment by adhering to infection control protocols and safety standards.
- Adapted quickly to changing client needs, demonstrating flexibility in caregiving approaches and problem-solving skills.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted disabled clients to support independence and well-being.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Followed nutritional plans to prepare optimal meals.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
- Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
- Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
- Developed individual care plans for clients based on specific needs.
- Assisted with end-of-life care.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Provided direct personal care and administrative services to clients.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Documented vital statistics and coordinated with health care providers.
- Administered medications in accordance with doctor's instructions.
- Utilized universal precautions and infection control principles in all aspects of care.
- Researched and recommended community resources to meet clients' needs.
- Constructed cognitively stimulating activities.
- Improved patients' comfort with massage and application of topical treatments.
- Planned and implemented community outreach and events to provide health education about cancer, self-care and preventive breast examinations.
- Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
- Developed and implemented care plans for clients.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Documented client progress in daily logs, ensuring accurate records for continuity of care.
Cashier Team Lead
Coen Markets
Pittsburgh, PA
02.2021 - 04.2021
- Supervised daily cash register operations, ensuring efficient and accurate transactions.
- Trained and mentored new cashiers on customer service protocols and checkout procedures.
- Managed cash handling processes, including balancing registers at shift end.
- Assisted in developing scheduling strategies to optimize team performance during peak hours.
- Collaborated with management to streamline operational workflows and improve efficiency.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Increased customer loyalty and retention.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
Dietary Aide
Asbury Heights
Pittsburgh, PA
01.2020 - 08.2020
- Assisted in meal preparation and assembly according to dietary guidelines.
- Maintained cleanliness and organization of kitchen and dining areas.
- Supported dietary staff in serving meals to residents efficiently.
- Monitored food temperatures to ensure safety and quality standards.
- Collaborated with team members to address resident dietary needs promptly.
- Delivered excellent customer service by engaging with residents during meal times.
- Followed safety protocols for handling food and equipment effectively.
- Participated in training sessions to enhance knowledge of nutrition and food service practices.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Discarded outdated food products and maintained waste disposal procedures.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Reduced food waste through careful portioning, inventory management, and creative use of leftover ingredients.
- Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
- Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
- Streamlined meal assembly processes for faster service without compromising quality or accuracy.
- Monitored food temperatures during storage and serving, ensuring safety and compliance with regulations.
- Participated in regular training on food safety and dietary trends, staying ahead in nutritional knowledge.
Education
High School Diploma -
Passport Academy Charter School
Pittsburgh, PA02-2021
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Housekeeping
- Light housekeeping
- Behavioral support
- Emotional support
- Toileting assistance
- Personal care services
- Elder care
- Activities of daily living (adls)
- Basic housekeeping
- Cash register operation
- Money handling
- Product knowledge
- Payment processing
- Workflow coordination
- Motivational skills
- Team collaboration
- Safety rules
- Customer relations
- Cash handling and management
- Product restocking
- Payment collection
- Sales expertise
- Retail merchandising
- Clear communication
- Organizational growth
- Credit card processing
- Basic math
- Sales transactions
- Scanner operations
- Merchandise exchange
- Transaction handling
- Financial records oversight
- Hospitality and accommodation
Accomplishments
- Resolved product issue through consumer testing.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
Languages
English
Full Professional
Timeline
Home Health Aide
Red Lion Homecare
05.2025 - Current
Cashier Team Lead
Coen Markets
02.2021 - 04.2021
Dietary Aide
Asbury Heights
01.2020 - 08.2020
High School Diploma -
Passport Academy Charter School