Hi, I’m
Dajane Miguel
New York,NY
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
5
years of professional experience
Work History
Sunrun, Renewable EnergyNew York, NY
Outside Sales Representative
2022 - 2023 (1 education.year_Label)
Job overview
- Door-to-door salesperson
- Set appointments for more information about solar, company benefits, and savings
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Established new accounts through cold calling and personal visits to potential customers.
- Built strong client rapport to establish diversified network of connections.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Achieved or exceeded company-defined sales quotas.
- Set and achieved company defined sales goals.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
- Attended monthly sales meetings and quarterly sales trainings.
- Exceeded monthly sales targets and quotas consistently.
Momentum Solar, Renewable EnergyNew York, NY
Outside Sales Representative
2021 - 2021
Job overview
- Door-to-door salesperson
- Set appointments for more information about solar, company benefits and savings
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Built strong client rapport to establish diversified network of connections.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Attended monthly sales meetings and quarterly sales trainings.
- Achieved or exceeded company-defined sales quotas.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Set and achieved company defined sales goals.
- Exceeded monthly sales targets and quotas consistently.
Pret A Manger, Fast FoodNew York, NY
Team Member
2019 - 2019
Job overview
- Prepared items according to written or verbal orders, working on several different orders simultaneously
- Maintained friendly service with customers and developed a good client-customer relationship with multiple consumers
- Prepared and cooked food orders according to direct specifications, portion size, and customer orders
- Ensured food was thoroughly cooked and arrived fresh and at an appropriate temperature
- Accommodated service and special-order requests
- Demonstrated superb customer service skills while interacting with customer
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
Century 21, Retail StoreNew York, NY
Sales Associate/Cashier
2018 - 2018
Job overview
- Greeted customers and helped them find what they needed/wanted
- Ability to work in a dynamic, fast-paced environment, while multitasking
- Took necessary steps to meet customer needs and effectively resolve food or service issues
- Helped with inventory and stock
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Set and achieved company defined sales goals.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Forever 21, Retail StoreNew York, NY
Sales Associate/Cashier
2017 - 2018 (1 education.year_Label)
Job overview
- Interacted with customers requiring excellent interpersonal and communication skills
- Provided excellent customer service to patrons of the store, ensuring immediate attention to requests for assistance
- Used the cash register with proficiency
- Helped with inventory and stock
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
University at Albany, State University of New York
Bachelor of Arts from Psychology, Sociology
Skills
- Microsoft Office: Word, Excel, PowerPoint
- Qualified Lead Generation
- Willingness to Learn
- Team Member Motivation
- Sales Expertise
- Product Promotion
- Quotas and Goals
- Unsupervised Learning
Timeline
Outside Sales Representative
Sunrun, Renewable Energy
2022 - 2023 (1 education.year_Label)
Outside Sales Representative
Momentum Solar, Renewable Energy
2021 - 2021
Team Member
Pret A Manger, Fast Food
2019 - 2019
Sales Associate/Cashier
Century 21, Retail Store
2018 - 2018
Sales Associate/Cashier
Forever 21, Retail Store
2017 - 2018 (1 education.year_Label)
University at Albany, State University of New York
Bachelor of Arts from Psychology, Sociology
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