Summary
Overview
Work History
Education
Skills
Volunteer
Timeline

Dajanee McClain

Dunkin' Donuts
Baltimore,MD
9
years of professional experience

Healthcare focused professional with a strong work ethic and a demonstrated commitment to providing compassionate, patient-centered service. Skilled in communication and interpersonal interactions, with the ability to build positive relationships with patients, families, and healthcare team members. Strong problem-solving skills with the ability to address concerns efficiently while maintaining professionalism, empathy, and respect.

Work History

Patient Safety Companion

2 Years
University of Maryland, Baltimore | 09.2024 - Current
  • Monitored patient safety and well-being within healthcare settings.
  • Assisted nursing staff in delivering high-quality patient care.
  • Facilitated communication between patients and medical team to ensure clarity of information.
  • Implemented safety protocols to minimize risks and enhance patient comfort.

Cashier Team Lead

5 Years 3 Months
Dunkin' Donuts | 06.2021 - Current
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Answered customer questions and provided store information.
  • Greeted customers promptly and responded to questions.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Experience Child Care Assistant

3 Months
Child Care Provider | 05.2018 - 08.2018
  • Taught children how to complete basic crafts such as paintings, drawings and decorations
  • Provided nurturing and appropriate environment for children ranging in age from 2 to 10
  • Secured indoor and outdoor premises to protect children under care

Maintenance Technician

3 Months
Ann Farmer | 06.2017 - 09.2017
  • Placed trash, yard clippings and other types of debris in proper receptacles to keep grounds neat and manicured
  • Cleaned buildings and property daily while adhering to all sanitation requirements

Education

Victory Collegiate High School | Brooklyn, NY | 06.2022

Theatre Performer Actress

  • 2022 - High Honor Roll

Skills

Child management
Patient Care & Communication
Organizational ability
Excellent communication skills
Patient support
Patient observation
Fast learning
Safety compliance
Organizational ability
Cleaning and sanitizing
Building maintenance
Merchandise Packaging
Cash Register Operations

Volunteer

Clinical Rotations

I completed my clinical rotations at the University of Maryland Capital Region Medical Center, where I gained hands-on experience on a medical-surgical unit. I worked alongside nurses, assisting with patient care and supporting them with various nursing responsibilities.

Case Management Office Volunteer

Assisted the case manager with general office and administrative tasks.

Helped organize paperwork and maintain an orderly work environment.

Observed communication between the case manager and clients.

Assisted with providing clients with information and available resources.

Developed communication, organization, and interpersonal skills while working with diverse individuals.

Timeline

Patient Safety Companion

University of Maryland, Baltimore
09.2024 - CurrentRead More

Cashier Team Lead

Dunkin' Donuts
06.2021 - CurrentRead More

Experience Child Care Assistant

Child Care Provider
05.2018 - 08.2018Read More

Maintenance Technician

Ann Farmer
06.2017 - 09.2017Read More

Victory Collegiate High School

Read More
Dajanee McClain