Da'Janique Ward
Quincy,FL
Summary
Dedicated and self-motivated professional with a strong track record of reliability and adaptability in diverse work environments. Proven ability to collaborate effectively within teams while also excelling in independent tasks. Consistently demonstrates a strong work ethic and determination to achieve goals, ensuring the successful completion of all assignments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Sunrise Community Inc
Tallahassee, FL
09.2023 - Current
- Assisted individuals in learning and developing new skills.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Used approved crisis intervention techniques in emergency situations.
- Drove clients to doctors' appointments and social outings.
- Assisted clients with maintaining good personal hygiene.
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Maintained clean and well-organized environment for client happiness and safety.
- Recorded client status progress and challenges in logbooks and reports.
- Monitored client's well-being, safety and comfort under physician direction.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Built strong and trusting rapport with clients and loved ones.
Housekeeper
Hospitality Staffing Solutions
Tallahassee, FL
02.2022 - 01.2023
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Inspected furniture for damage or stains in between guest stays.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Ensured that all health standards were met during cleaning operations.
- Followed safety procedures when handling hazardous materials.
- Disinfected telephones, light switches and other frequently touched objects.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Emptied trash receptacles throughout the property.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Checked inventory for required supplies and made lists for needed cleaning products.
Cashier/Store Manager
Johnson & Johnson
Quincy, FL
10.2018 - 02.2021
- Updated and maintained store signage and displays.
- Created weekly work schedules for store personnel.
- Greeted customers promptly and responded to questions.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Counted and balanced cashier drawers.
- Built and maintained productive relationships with employees.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Monitored inventory levels and placed orders to restock shelves.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
Education
High School Diploma -
Gadsden County High School
Havana, FL05-2020
Skills
- Transportation
- ADL support
- Client documentation
- Support plan management
- De-escalation techniques
- Case documentation
- Customer relations
- Goals and performance
- Accurate money handling
- Reliable
- Team leadership and coaching
- Exceptional time management
- Patient care
- Client safety and first aid
- Daily living support
- HIPAA compliance
- Compassionate client care
- Behavioral management
- Housekeeping tasks
- Healthcare
- Relationship building
Certification
- CPAM certified
- CPR/ AED certified
- Microsoft Technology
Languages
English
Professional
Timeline
Direct Support Professional
Sunrise Community Inc
09.2023 - Current
Housekeeper
Hospitality Staffing Solutions
02.2022 - 01.2023
Cashier/Store Manager
Johnson & Johnson
10.2018 - 02.2021
High School Diploma -
Gadsden County High School
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