Summary
Overview
Work History
Education
Skills
Timeline
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Dajaunna Hervey

Dajaunna Hervey

Houston,TX

Summary

Service-oriented professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Amazon
Southfield, Michigan
01.2021 - 07.2021
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Verified accuracy of items loaded onto truck against shipping documents.

Rideshare Driver

Lyft
Southfield, Michigan
03.2020 - 07.2021
  • Greeted customers and provided them with information about the rideshare service.
  • Ensured customer safety by providing seat belts and adhering to traffic laws.
  • Navigated routes using GPS systems for efficient delivery of passengers.

Call Center Representative

Vector Group
Warren, MI
08.2020 - 01.2021
  • Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
  • Developed effective working relationships with team members across multiple departments.
  • Stayed current on relevant product and service offerings as well as competitor pricing models.
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.

Door-to-Door Sales Representative

Zemm Group
Warren
03.2020 - 09.2020
  • Greeted customers at their door and introduced myself.
  • Explained the benefits of purchasing the product compared to competitors' offerings.
  • Collected payments from customers, including cash, check or credit card transactions.
  • Attended weekly team meetings to discuss sales strategies and targets.
  • Developed a rapport with potential customers by engaging in friendly conversation.

Secretary

Advasure Insurance Agency
Detroit, Michigan
04.2016 - 04.2019
  • Provided administrative support to the office manager and other staff members.
  • Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Processed invoices for payment; tracked payments received from vendors and clients.
  • Assisted with special projects or tasks related to departmental functions upon request.

Education

High School Diploma -

Warren Woods Tower
Warren, MI
06-2016

Skills

  • Payment collection
  • Shipping and packaging
  • Record keeping
  • Punctual and reliable
  • Dependable and reliable
  • Professional telephone demeanor
  • Data collection
  • Time management

Timeline

Delivery Driver

Amazon
01.2021 - 07.2021

Call Center Representative

Vector Group
08.2020 - 01.2021

Rideshare Driver

Lyft
03.2020 - 07.2021

Door-to-Door Sales Representative

Zemm Group
03.2020 - 09.2020

Secretary

Advasure Insurance Agency
04.2016 - 04.2019

High School Diploma -

Warren Woods Tower

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Dajaunna Hervey