Daje Brock
Compton,CA
Summary
Dynamic sales associate with a proven track record at Nordstrom, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through strategic upselling and maintaining an organized sales floor. Adept at time management, consistently exceeding expectations while fostering strong client relationships to drive repeat business.
Overview
12
12
years of professional experience
Work History
Cook's Assistant
Alma's Cookies & Co.
Compton, CA
10.2017 - Current
- Managed time effectively under pressure while completing multiple tasks simultaneously such as chopping vegetables, cooking side dishes, and washing dishes.
- Demonstrated flexibility by adapting to changing priorities or special requests from cook during meal preparation.
- Improved kitchen efficiency by assisting in food preparation and maintaining a clean work environment.
- Received consistent positive feedback from both customers and staff for providing attentive assistance during busy periods.
Sales Associate
Nordstrom Rack
Redondo Beach, CA
10.2024 - 12.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Women's Sales Associate
Nordstrom
Costa Mesa, CA
11.2023 - 01.2024
- Supported store promotions through effective communication of sales events and incentives both in-person and via social media platforms.
- Increased average transaction value through strategic upselling techniques such as suggesting coordinating pieces or premium fabrics.
- Maintained an organized sales floor by regularly restocking inventory and updating displays according to seasonal trends.
- Conducted fittings for clients, offering expert advice on sizing, styling, and alterations as needed.
Fulfillment Associate
Nordstrom
Santa Monica, CA
10.2021 - 11.2023
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Associate
Smart And Final
Compton, CA
08.2016 - 09.2017
- Collected carts from parking lot and designated return locations.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Retrieved items for customers and verified prices.
- Maintained cleanliness of checkout area by regularly disposing of trash and wiping surfaces.
- Removed trash, swept, and mopped floors for professional appearance.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Parks and Recreation Employee
City Of Compton
Compton, CA
06.2016 - 08.2016
- Facilitated partnerships with local organizations to expand available resources for park initiatives and programming.
- Maintained clean and safe facilities, ensuring a welcoming environment for all park users.
- Collaborated with team members to plan and execute special events and programs for community engagement.
- Managed budget allocation for parks department projects while maintaining financial responsibility.
Daycare Assistant
Annie Washington Daycare
Compton, CA
06.2014 - 09.2015
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
Compton High School
Compton, CA06-2017
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Nordstrom Rack
10.2024 - 12.2025
Women's Sales Associate
Nordstrom
11.2023 - 01.2024
Fulfillment Associate
Nordstrom
10.2021 - 11.2023
Cook's Assistant
Alma's Cookies & Co.
10.2017 - Current
Associate
Smart And Final
08.2016 - 09.2017
Parks and Recreation Employee
City Of Compton
06.2016 - 08.2016
Daycare Assistant
Annie Washington Daycare
06.2014 - 09.2015
Compton High School