Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dajia Peoples

Waldorf,MD

Summary

Certified phlebotomist with experience in healthcare and laboratory settings.
Experienced in skin puncture draws utilizing varied needle gauges and collection
techniques tailored to patient need, Knowledgeable and dedicated customer service professional. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Externship

Dynamic phlebotomy & cpr
Temple Hills, MD
08.2023 - 11.2024

Perform blood collections by venipuncture and capillary techniques for all
age groups
• Collect specimens for drug screens, paternity tests, alcohol tests
• Perform data entry of patient information in an accurate and timely manner
• Prepare all collected specimens for testing and analysis
• Label transfer tubes and followed exact directions for handling and storing
specimens for transport
• Maintain patient and specimen information logs
• Process billing information and collect payments
• Complete proper sanitation and cleaning of equipment and work areas
between patients
• Adhere to all safety, infection control and OSHA blood borne pathogen
guidelines.

Volunteer

Nursing Personnel Home Care
Waldorf, MD
11.2023 - 01.2024

Perform blood collections by venipuncture and capillary techniques for all
age groups.


Label transfer tubes and followed exact directions for handling and storing
specimens for transport
Maintain patient and specimen information logs
Complete proper sanitation and cleaning of equipment and work areas
between patients
Adhere to all safety, infection control and OSHA blood borne pathogen
guidelines.

Customer Service Representative

Safeway
Brandywine, MD
06.2021 - 01.2024
  • Processed customer's membership and credit applications, while handling customers personal sensitive and confident information.

    Followed company procedures to count and manage funds received from customers, Provided excellent customer service by assisting, responding to and resolving customer inquiries. Determined charges for services requested and arranged for billing.

    Built relationships with customers to encourage repeat business.
    Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Helped customers complete purchases, locate items, and join reward programs.
    Assisted customers with returns, refunds and solving transactions issue.

Education

Dr Henry A. Wise Jr. High School, Upper Marlboro

Skills

  • Detail Orientation
  • Proposal Development
  • Recruitment Strategies
  • Program Coordination
  • Bloodborne Pathogens
    Electrocardiography (EKG)
    Microtechnique
    Laboratory Processes
    200Venipuncture/Dermal Sticks
    Insurance Verification
    Patient Confidentiality
    Laboratory Processes
    200Venipuncture/Dermal Sticks
    Insurance Verification
    Patient Confidentialit
  • Communication skills, Cash handling,
  • Microsoft office, Organizational skills,
  • Supervising experience
  • Leadership,
  • Time management

Certification

  • National Certified Phlebotomist

Timeline

Volunteer

Nursing Personnel Home Care
11.2023 - 01.2024

Externship

Dynamic phlebotomy & cpr
08.2023 - 11.2024

Customer Service Representative

Safeway
06.2021 - 01.2024

Dr Henry A. Wise Jr. High School, Upper Marlboro
Dajia Peoples