Hi, I’m
Dajoura Michel
Lauderhill,FL
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Summary
Administrative assistant with over five years of office experience in admin and customer service work. Specializing in records management, planning and problem solving. Bringing forth a motivated attitude and a variety of powerful skills. Adept in increasing productivity and office technology programs. Proven efficiency with the ability to quickly learn and navigate any computer software program or office filing system.
Overview
7
years of professional experience
Work History
JB Hunt
Administrative Assistant
11.2020 - Current
Job overview
- Worked closely with over 10 builder sites to ensure timely completion of deliveries and client concerns.
- Performed a variety of administrative duties, including answering phones, scheduling deliveries, writing memos, taking and delivering messages.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Made copies, faxed documents, and provided optimal administrative support to building sites.
Global Response
Administrative Assistant
09.2018 - 11.2020
Job overview
- Communicated with over 15 clients to maintain timely completion and meet strict required deadlines.
- Worked to ensure quality service and addressed and resolved all customer issues in a timely manner.
- Remained flexible, adaptable, and punctual.
Alorica
Customer Service
03.2016 - 09.2018
Job overview
- Provided superior customer service to clients by addressing all questions and concerns.
- Worked to achieve high customer satisfaction rates by providing optimal customer service.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Tracked customer service cases and updated service software with customer information.
Education
Stranahan High SchoolFort Lauderdale, FL
Diploma
06.2016
Skills
- Communication
- Ability to Multitask
- Effective Time Management
- Fast Learner
- Customer Service
- Communication Skills
- Microsoft Excel
- Microsoft Office
- Records Management
- Data Collection
- Data Entry Documentation
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant
JB Hunt
11.2020 - Current
Administrative Assistant
Global Response
09.2018 - 11.2020
Customer Service
Alorica
03.2016 - 09.2018
Stranahan High School
Diploma