Dajuan Johnson
Lanham,MD
Summary
Adept in operations management and strategic planning, I significantly enhanced team productivity and customer satisfaction at CVS. My leadership and logistics management skills, honed across roles from Comcast Cable to Advanced Auto Parts, drive results through effective communication and risk management, ensuring streamlined operations and quality control.
Hiring me would be nothing short of a benefit to any establishment. My potential is long from over, and the best is still yet to come. This would be self evident upon day one. Thanks again for your consideration.
Overview
20
20
years of professional experience
Work History
RPP (Retail Professional Manager)
Advanced Auto Parts
Lanham, MD
08.2014 - 07.2018
- Accomplished multiple tasks within established timeframes.
- Communicate with vendors regarding item's availability, backorders and call backs.
- Changing batteries, air filter, check engine.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-training employees.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
DIY Store Clerk
AutoZone
Lanham, MD
02.2012 - 08.2014
- Assisting customers with concerns dealing with vehicle's situations.
- Changing batteries, air filters, and check engine lights.
- Updating planigrams and BOH reports.
- Maintain cleanliness and presentation of the stock and sales floor.
Overnight Stocker
Target
Greenbelt, MD
06.2010 - 02.2012
- Maintained proper storage of overstock items, keeping backroom areas organized.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Refilling the shelves throughout the the store.
- Greeted customers and directed to requested products.
- Unload the truck.
Operational Manager
CVS
Greenbelt, MD
11.2018 - Current
- Improved team productivity through effective communication, training, and performance evaluations.
- Management duties as reports, budgets, vendors, BOH, Planograms and whatever task that might come.
- Increased customer satisfaction with consistent quality control measures and proactive issue.
- Unloading the truck as well making sure damage, product withdrawals, and RFC.
Converter Room Attendant
Comcast Cable
Lanham, MD
06.2007 - 09.2009
- Handle all equipment that comes in and out of the warehouse.
- Test and refurbised the equipment coming in.
- Asisst technicians on the field.
- Issue boxes to both techs and payment centers.
Grocery Clerk
Giant Foods Store
Lanham, MD
07.2004 - 06.2007
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
- Set up new sales displays each week with fresh merchandise.
Education
Diploma -
DuVal High School
Lanham, MD06.2004
Skills
Risk management
Logistics Management
Strategic planning
Natural leader
Complex problems analysis
Risk analysis and management
Staff Management
Operations management
Business administration
Effective leader
Motivated
Timeline
Operational Manager
CVS
11.2018 - Current
RPP (Retail Professional Manager)
Advanced Auto Parts
08.2014 - 07.2018
DIY Store Clerk
AutoZone
02.2012 - 08.2014
Overnight Stocker
Target
06.2010 - 02.2012
Converter Room Attendant
Comcast Cable
06.2007 - 09.2009
Grocery Clerk
Giant Foods Store
07.2004 - 06.2007
Diploma -
DuVal High School