Dedicated, efficient and detailed oriented applicant with over 5 years of experience as a customer service specialist. Knowledgeable in information technology, business awareness and Microsoft Office Suite. Comfortable in a supervisory position; capable of efficiently and effectively multitasking while working independently and collaboratively on projects. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
drive localized customer and employee strategies throughout their home location. share trends impacting your micro-market (local surrounding stores) with the Hub Micro-Market Director. Additionally, responsible for driving employee development and performance management.
• • Resolve complex customer issues.