Overview
Work History
Education
Certification
Timeline
Generic

Daniella Kaufmann

Cuyahoga Falls

Overview

4
4
years of professional experience
1
1
Certification

Work History

Gallery Advisor

Tesla
03.2025 - Current
  • Educate and guide customers through Tesla’s technology and vehicle ecosystem, building confidence in advanced features and encouraging hands-on demonstrations.
  • Deliver personalized product walkthroughs and live demonstrations, including Full Self-Driving (FSD), to drive customer engagement and informed decision-making.
  • Maintain exceptional performance metrics, including:
  • 100% Customer Satisfaction, PDC, and TDFU scores
  • 97% SMP response time
  • 100% FSD demonstration completion rate for 12 consecutive weeks
  • Recognized as Most Valuable Player (MVP) for Q3 2025 based on performance, consistency, and customer impact.

Assistant Branch Manager

Enterprise, Inc.
08.2023 - 02.2025
  • Achieved consistent top rankings in sales performance while meeting and exceeding operational targets.
  • Successfully completed a comprehensive management program, gaining expertise in operations, customer service, sales, and leadership.
  • Managed vehicle inventory to ensure availability and optimize utilization.
  • Collaborated with cross-functional teams to streamline processes and improve operational efficiency.
  • Maintained accurate records of sales transactions, customer interactions, and inventory activity.
  • Represented the company at networking events and industry conferences to promote brand awareness and build client relationships.

Design Consultant & Sales Representative

Floorz, LLC
04.2022 - 08.2023
  • Facilitated client purchases through market research and data analysis.
  • Developed creative and functional design concepts aligned with client vision and requirements.
  • Collaborated with project teams, contractors, and vendors to oversee design execution while meeting timelines and budgets.
  • Actively promoted design services and products, consistently exceeding sales goals and driving revenue growth.

Education

Bachelor of Science - Hospitality Business Management

Kent State University
01.2022

Certification

  • Certified Wedding Planner
  • Microsoft Excel 2013
  • Food and Beverage Manager Certification
  • ServSafe Alcohol and Food Manager
  • First Aid, CPR, and AED
  • Member, PCMA and CMAA

Timeline

Gallery Advisor

Tesla
03.2025 - Current

Assistant Branch Manager

Enterprise, Inc.
08.2023 - 02.2025

Design Consultant & Sales Representative

Floorz, LLC
04.2022 - 08.2023

Bachelor of Science - Hospitality Business Management

Kent State University
Daniella Kaufmann