Dak Hackler
Gravette,AR
Summary
Methodical Product Owner with a meticulous and disciplined approach to gathering and understanding requirements, breaking down specifications and working alongside different departments to develop high-quality products. Tactical planner and complex problem-solver. Prepared to bring SAFe methodology experience to a challenging new role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product Owner
Cognosante
Gravette, AR
06.2023 - Current
- Develop user stories and acceptance criteria for new features.
- Collaborated with development teams to ensure successful delivery of features.
- Maintain business alignment in the Team Backlog
- Communicated regularly with stakeholders to ensure alignment on product strategy and vision.
- Facilitated daily stand-up meetings to review progress towards sprint goals.
- Developed process documentation related to the product life cycle management.
- Presented at internal and external conferences on topics related to feature innovation.
- Cultivated business partnerships to build lasting relationships with internal and external parties.
Business Systems Analyst
Cognosante
10.2021 - Current
- Analyzed business needs and translated them into system requirements.
- Created User Stories and Acceptance Criteria based on project requirements.
- Developed process flows, data models, use cases and other documentation to support the design of systems.
- Conducted interviews with stakeholders to gain an understanding of their business objectives and user needs.
- Collaborated with developers and designers to create user interfaces that meet customer expectations.
- Research system defects and compile documentation
- Enhance interfaces to promote better functionality for users.
- Identified needed business improvements and determined appropriate systems required to implement solutions.
Technical Instructor/Course Developer
Serco NA
12.2014 - 10.2021
- Blended traditional learning approaches with existing and new technologies and used variety of learning tools to create and deliver learning programs that produced results.
- Created courseware using online learning management system tool and various graphics and multimedia software programs.
- Updated training coursework and requirements according to group and technology changes.
- Collaborated with colleagues and improved teaching practices through professional learning communities and student retention meetings.
- Acted as second-tier technical resource for helpdesk and assisted with answering technical questions.
- Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides.
Education
Bachelor of Arts - History / Political Science
Arkansas Tech University
Russellville, ARSkills
- Scrum Methodology
- SQL Server
- Process Flow Diagram Creation
- Sequence Diagrams
- Atlassian JIRA
- Requirements Traceability Matrix (RTM)
- Gather Project Requirements
- Agile Methodology
Certification
- SAFe Certification
References
References available upon request.
Timeline
Product Owner
Cognosante
06.2023 - Current
Business Systems Analyst
Cognosante
10.2021 - Current
Technical Instructor/Course Developer
Serco NA
12.2014 - 10.2021
Bachelor of Arts - History / Political Science
Arkansas Tech University