Dakeem Parks
Brooklyn,NY
Summary
Security professional with extensive experience at Kings County Hospital Center, excelling in hospital patrol and conflict resolution. Proven ability to enforce policies and maintain safety during high-pressure situations. Skilled in de-escalation tactics and incident reporting, ensuring a secure environment while delivering exceptional customer service.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Hospital Police
Kings County Hospital Center
Brooklyn, NY
09.2020 - Current
- Responded to alarms, disturbances, and emergency calls across hospital grounds.
- Diffused active disturbances using de-escalation techniques to restore calm and ensure safety.
- Investigated suspicious activities or persons on the premises.
- Enforced hospital security policies, visitor control, and restricted area access.
- Patrolled hospital campus, entrances, parking areas, and patient care units.
- Collaborated with law enforcement agencies to investigate and address incidents of criminal activity.
- Issued traffic citations to enforce local laws and wrote incident reports.
- Maintained crowd control during high-volume special events to ensure public safety and order.
Shopper Coordinator
Amazon-Whole Foods
Brooklyn, NY
11.2019 - 08.2020
- Shopped customer orders across store departments for retail fulfillment.
- Scanned products using handheld devices and store inventory systems.
- Satisfied customers with quick, accurate service under tight deadlines.
- Tracked inventory levels to ensure adequate stock availability for customers.
- Scanned items when pulling from shelves to update system stock information.
- Assisted customers in selecting desired merchandise and provided product knowledge.
- Trained new shoppers on Amazon pickup procedures and in-store service expectations.
Loss Prevention Officer
Macy's Department Store
Brooklyn, New York
10.2015 - 11.2019
- Monitored Macy's sales floor for shoplifting, fraud, and unsafe behavior.
- Patrolled store entrances, exits, stockrooms and fitting room areas to deter theft.
- Reviewed surveillance cameras and alarm systems for suspicious activity.
- Completed incident reports and detailed loss prevention documentation.
- Responded to alarms, emergency situations, and safety concerns in a timely manner.
- Interacted with customers in a professional manner when confronting suspected theft cases.
Office Assistant
York College
Jamaica, NY
05.2015 - 11.2019
- Maintained confidentiality of sensitive information and documents.
- Provided administrative support to staff members, including copying and scanning documents, and filing paperwork.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Education
High School Diploma -
George Westinghouse
Brooklyn, NY06-2014
Skills
- Hospital patrol
- Crowd control
- Conflict resolution
- Flexible and adaptable
- Leadership
- Surveillance monitoring
- Incident reporting
- De-escalation tactics
- Emergency response
- Communication
- Training & Development
- Customer service
- Fire alarm systems
Certification
- Basic Life Support - BLS, 2025
Timeline
Hospital Police
Kings County Hospital Center
09.2020 - Current
Shopper Coordinator
Amazon-Whole Foods
11.2019 - 08.2020
Loss Prevention Officer
Macy's Department Store
10.2015 - 11.2019
Office Assistant
York College
05.2015 - 11.2019
High School Diploma -
George Westinghouse