Dakira Janjua
Miami,FL
Summary
Self-motivated administrator with over 10 years of experience in management and office operations. Skilled in financial oversight, personal relations, and regulatory compliance. Proven ability to streamline processes and improve team performance in fast-paced environments.
Overview
20
20
years of professional experience
3
3
Certification
Work History
Property Owners Association Administrator and Senior Property Administrator
Cushman & Wakefield
01.2024 - Current
- Collecting membership dues and assessments
- Preparing and managing the annual budget
- Tracking expenses and generating financial reports
- Overseeing accounts payable and receivable
- Maintaining and coordinating maintenance of common areas
- Selecting and managing vendors for maintenance and repairs
- Overseeing landscaping and property upkeep
- Enforcing association rules and regulations
- Addressing tenants concerns and resolving disputes
- Communicating with property owners through newsletters, meetings, and online platforms
- Maintaining accurate records and documentation
- Scheduling and managing board meetings
- Preparing meeting agendas and minutes
- Handling legal matters related to the association
- Managing tenant relations, addressing concerns, and resolving disputes
- Overseeing tenant move-in and move-out processes
- Communicating lease terms and enforcing compliance
- Coordinating repairs and maintenance with contractors
- Conducting regular property inspections to identify issues
- Reviewing and approving major repair requests
- Preparing and monitoring property budgets
- Reviewing financial reports and identifying cost-saving opportunities
- Managed $1M annual budget and reduced expenses by 15% through efficient vendor selection
- Maintained personnel records and updated internal databases to support document management.
Property Administrator
Cushman & Wakefield
01.2022 - Current
- Perform the administrative functions of the Property Management Team assuring a high level of professionalism in property issues, including timely response to and resolution of any tenant requests or concerns
- Administration activities, including tenant contacts and insurance information; generate reports
- Ensure prompt and accurate completion of contract and certificates of insurance information in contract administration software
- Prepare recommendations for financial plans and future requirements for operating expenses
- Maintenance work order system and prepare monthly reports on status of tenant work orders
- Maintain lease and contract files, as well as other files located within the property management office
- Track and file contracts and insurance certificates; maintain follow-up system for expirations prepare and coordinate bid proposals, service contracts and approved invoices
Office Manager
Florida Center for Allergy & Asthma Care
01.2013 - 12.2021
- Updated reports, managed accounts, and generated reports for company database
- Coordinated special projects and managed schedules
- Managed office operations
- Evaluated employee records and productivity and submitted evaluation reports
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Managed compliance to keep organization operating within legal and regulatory guidelines
- Coached new hires on company processes while managing employees to achieve maximum production
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability
- Prepare monthly and quarterly management reports as well as annual budgets
- Controlled finances to lower costs and keep the business operating within the budget
- Created, maintained and updated filing systems for paper and electronic documents
- Delivered performance reviews, recommending additional training or advancements
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
Education
A.A. - Healthcare Administration
University of Phoenix
Miramar, FL01.2013
High School Diploma -
Hialeah Senior High
HIALEAH01.1997
Skills
- Property management
- Interpersonal Skills
- Yardi
- Nexus
- Microsoft Word
- Excel
- Outlook
- Academic Writing
- Critical Thinking
- Project Management
- Multi-tasking
- Cross-functional collaboration
- Administrative improvement
- Multiple priorities management
- Attention to detail
- MS office
Certification
- Restoration Technology, First Onsite, 01/01/23
- Hospitality, Nuveen, 01/01/23
- RON Notary Public
Timeline
Property Owners Association Administrator and Senior Property Administrator
Cushman & Wakefield
01.2024 - Current
Property Administrator
Cushman & Wakefield
01.2022 - Current
Office Manager
Florida Center for Allergy & Asthma Care
01.2013 - 12.2021
- Restoration Technology, First Onsite, 01/01/23
- Hospitality, Nuveen, 01/01/23
- RON Notary Public
A.A. - Healthcare Administration
University of Phoenix
High School Diploma -
Hialeah Senior High
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