Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dakoda Mah

Las Vegas

Summary

Dynamic and results-driven restaurant professional with a proven track record in front-of-house management and operations. Skilled in delivering exceptional guest experiences, managing reservations, overseeing dining room flow, and ensuring high standards of service. Experienced in team training and leadership, inventory control, and executing strategies that drive sales growth and optimize front-of-house efficiency. Known for strong communication, conflict resolution, and problem-solving abilities, with meticulous attention to detail and a commitment to quality. Passionate about creating a welcoming atmosphere, fostering a collaborative team environment, and adapting quickly to the fast-paced demands of the restaurant industry.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Amazon Delivery Driver

JMBOLD, LLC
11.2023 - Current
  • Reliable delivery driver experienced in timely, safe package handling.
  • Skilled in GPS-based route navigation and efficient time management.
  • Ensures package care and delivers excellent customer service.
  • Physically capable of loading/unloading items up to 50 lbs.
  • Proficient with handheld delivery devices and Amazon’s delivery protocols.

Busser

Buffalo Wild Wings
07.2022 - 10.2023
  • Clear tables quickly and efficiently, removing used dishes, glasses, and utensils.
  • Wipe down and sanitize tables and seating areas for a clean, inviting atmosphere.
  • Assist servers by restocking supplies and helping with food running when needed.
  • Ensure cleanliness and organization in the dining and service areas.
  • Support team with setup, cleaning tasks, and other duties to maintain smooth operations.

Warehouse Associate

300 llc.
09.2019 - 08.2022
  • Maintained meticulous inventory control, ensuring accurate stock levels at all times
  • Assembled and prepared orders for shipment, prioritizing efficiency and accuracy
  • Conducted detailed inspections on outgoing shipments, ensuring they met quality requirements
  • Operated a Kern laser cutting machine, manufacturing custom items for vehicles
  • Organized the warehouse and work area to optimize orderliness and workflow

Warehouse Associate

Rentex Computer & Audio Visual Rentals
01.2016 - 09.2019
  • Expertly unloaded, moved, and sorted packages, contributing to a streamlined warehouse operation
  • Demonstrated precision in stacking and palletizing products, maximizing space utilization
  • Conducted quality checks on items before customer delivery, ensuring customer satisfaction
  • Applied technical expertise as an audio technician, diagnosing and repairing audio equipment

Shift Manager

Pizza Hut
05.2014 - 01.2016
  • Effectively delegated tasks to team members, fostering a collaborative and productive work environment
  • Resolved issues on shift promptly, ensuring smooth operations and customer satisfaction
  • Managed inventory stocking and cash register balancing with meticulous attention to detail
  • Coordinated employee responsibilities to enhance overall shift efficiency
  • Demonstrated leadership by opening and closing the restaurant as needed

Education

Associate's degree - Health Science

College of Southern Nevada
Las Vegas, NV
08.2024

Skills

  • Customer Service
  • Communication
  • Teamwork
  • Multitasking
  • Time Management
  • Attention to Detail
  • Adaptability
  • Work Ethic
  • Problem-Solving
  • Food Safety Knowledge

Certification

Forklift Certification

Timeline

Amazon Delivery Driver

JMBOLD, LLC
11.2023 - Current

Busser

Buffalo Wild Wings
07.2022 - 10.2023

Warehouse Associate

300 llc.
09.2019 - 08.2022

Warehouse Associate

Rentex Computer & Audio Visual Rentals
01.2016 - 09.2019

Shift Manager

Pizza Hut
05.2014 - 01.2016

Associate's degree - Health Science

College of Southern Nevada

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Dakoda Mah