Dakota Adams

Project Management

• Populate and update content in agile development software like Atlassian Jira and Confluence based in part on independent judgement / discretion and contractual requirements
• Develop and edit briefings and documents based in part on independent judgement and discretion
• Serve as Scrum Master on various software projects, hosting daily Scrum ceremonies, creating and tracking tickets, etc.
• Assist Program Managers with the monitoring and tracking of budgets
• Pro-actively design / invent ways of qualitatively & quantitatively measuring value delivery and return on investment in the client domain
• Member of the CMMI Team, assisting with appraisal of applicable software applications

Technical Analysis:

• Work with FBI Digital Imaging and Biometric Software
• Certified Face Adjudicator via the client
• Assist in identifying and translating user requirements related to software development activities into specific technology research and development objectives
• Support technical and programmatic support teams with assessments, reporting, planning, and training
• Assist Program Managers with interacting with Government agents, contract stakeholders, and technical community members to review and document technical progress at program reviews
• Identify and develop new ways of improving operational efficiency associated with law enforcement activities
• Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
• Monitored systems in operation and input commands to troubleshoot areas.
• Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
• Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.

• Job duties include all the analyst duties outlined in the original Management and Program Analyst (MAPA) position I previously held.
• Provides frontline supervision to a team of Management and Program Analysts (MAPA)
• Briefs the team on the priority levels of work that needs accomplished, and stays up to date on the status of these jobs.
• Served as a consultant for fellow analysts. Recommends changes in case dispositions, grammar/spelling, and workflow processes in order to best serve the clients needs and address the investigative matter at hand.
• Identifies operational and performance trends of the analysts working on my shift; Suggests changes to increase their performance. These individual performance metrics would be routinely communicated to the project manager.
• Aid other analysts in streamlining their job duties to better increase quantity of work performed, without suffering deficits in quality.
• Ensures requested changes to procedures and/or policies are implemented by myself and analysts working on team.
• Approves annual/sick leave and vacation schedules utilizing Microsoft Sharepoint, ensuring that adequate office coverage is provided for at all times..
• Gathered, documented and modeled data to assess trends.

• Receive, evaluate, and disseminate information pertaining to a variety of potential federal offenses or national security issues to the appropriate FBI Field Offices.
• Provide investigative support to FBI field offices as well as other government or law enforcement agencies.
• Collected and interpreted information using a variety of open source Intelligence (OSINT) collection methods, as well as by performing pertinent queries utilizing government database systems.
• Communicated effectively, both orally and in writing, and provided briefings to upper management and senior officials on investigative matters.
• Identified patterns in data, and used these findings to draw conclusions and write articulable case dispositions.
• Continuously stayed up-to-date on mandatory trainings via the Virtual Academy (VA).
• Wrote all investigative reports and conducted investigative responsibilities within the confines of the existing policies and procedures, in accordance with the Standard Operating Procedure (SOP).
• Validated results and performed quality assurance to assess accuracy of data.

• Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand.
• Created and managed database of information gathered from research.
• Created and presented real-time reports on current market conditions to upper management.
• Gathered data on competitors to analyze prices, sales and methods of marketing and distribution.

Project Management

• Populate and update content in agile development software like Atlassian Jira and Confluence based in part on independent judgement / discretion and contractual requirements
• Develop and edit briefings and documents based in part on independent judgement and discretion
• Serve as Scrum Master on various software projects, hosting daily Scrum ceremonies, creating and tracking tickets, etc.
• Assist Program Managers with the monitoring and tracking of budgets
• Pro-actively design / invent ways of qualitatively & quantitatively measuring value delivery and return on investment in the client domain
• Member of the CMMI Team, assisting with appraisal of applicable software applications

Technical Analysis:

• Work with FBI Digital Imaging and Biometric Software
• Certified Face Adjudicator via the client
• Assist in identifying and translating user requirements related to software development activities into specific technology research and development objectives
• Support technical and programmatic support teams with assessments, reporting, planning, and training
• Assist Program Managers with interacting with Government agents, contract stakeholders, and technical community members to review and document technical progress at program reviews
• Identify and develop new ways of improving operational efficiency associated with law enforcement activities
• Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
• Monitored systems in operation and input commands to troubleshoot areas.
• Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
• Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.