- Beluga Martini Bar/Rose Bar From 1996 - 2016
- Best Of Atlanta 13 years running
- Grey Goose Top 10 operators and nightlife innovators of the decade
- Whisky Mistress - 2016 - 2022
- Grossed 90k a week in 4k sq feet being open 4 days a week (Thurs-Sunday)
- Negotiated contracts with suppliers to ensure quality and cost-effective products.
- Developed and maintained relationships with vendors, distributors, and local businesses for years which got me the best price and deals on product possible. I also avoided ordering product that would sit on shelves and go unsold.
- Assessed bar inventory levels regularly to determine ordering needs. A main priority is to avoid overstocking, and to never have too much invested in inventory unless I was purchasing at an extremely discounted price for a popular item.
- Established standard operating procedures for the bar area. Fast, efficient, clean, and very friendly are four qualities my staff must commit to if they work under me.
- Trained new employees on restaurant policies and procedures every time a new employee joined our team.
- Created promotions and special events to drive sales growth. Through my time as an owner/operator, we had experienced great success, and we also experienced times when the business would struggle. During times when business dipped, I managed to put promotions and teams together that resulted in long term success which helped me sustain and grow through the years.
- Maintained strict compliance with health and safety regulations in the bar area. I always kept my business spotless and followed mandatory codes.
- Conducted regular meetings with all staff to discuss performance goals and objectives.
- Resolved customer complaints promptly and professionally. As an owner/operator I made sure to make personal connections with all customers and handle every situation with friendliness, care, and creative solutions.
- Scheduled weekly inventories of liquor, beer, wine, mixers, glassware, and all needs related to the bar/restaurant.
- Ordered supplies as needed such as straws, napkins, condiments.
- Coordinated catering services for private parties or special events held at the restaurant. Throughout my experience as an owner, I designed numerous promotions, booked and curated hundreds of parties, created numerous promotional menus, hosted, and made sure to ensure a reasonable percentage of profit for the business while doing so.
- Administered finances and led business operations by hiring payroll companies, managing the business' check book, making bank deposits, and analyzing income and expenses to maintain cost-effective operations.
- Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Maintained cleanliness and sanitation throughout every area of my establishment.
- Managed guest interaction, quality control and customer relations. This is my by far one of my best attributes that separates me from my peers.