Dakota Barker
Lancaster ,CA
Summary
Dynamic and results-oriented professional with proven expertise in customer service and retail sales. Excelled in enhancing customer satisfaction and loyalty through exceptional service and problem-solving skills. Demonstrated reliability and teamwork, consistently meeting sales goals. Skilled in cash handling and maintaining a hygienic environment, contributing to a positive customer experience.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
America Job Center Program: Planet Fitness
01.2024 - 02.2024
- Kept fitness areas, machines, and spaces clean and orderly for customers.
- Greeted and interacted with members and guests upon entrance and exit to facility.
- Served as a reliable source of information regarding gym programs, services, and promotions for both existing members and prospective clients.
- Optimized facility cleanliness, performing routine sanitation tasks to maintain a hygienic workout environment for all users.
Retail Sales Associate
Hot Topic
11.2022 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Education
High School Diploma -
New Opportunities Charter School
Lancaster, CA 06-2024
Skills
- Customer service
- Teamwork
- Active listening
- Problem-solving
- Cash handling
- Retail sales
- Reliability and punctuality
- Flexible schedule
- Stocking and receiving
Timeline
Customer Service Representative
America Job Center Program: Planet Fitness
01.2024 - 02.2024
Retail Sales Associate
Hot Topic
11.2022 - 01.2023
High School Diploma -
New Opportunities Charter School
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