Experienced Certified Medication Technician with a strong focus on medication management and patient safety. Recognized for attention to detail and problem-solving abilities, contributing to high standards of care and effective team collaboration.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Certified Medication Technician
Brookdale Assisted Living
Gastonia, North Carolina
09.2015 - Current
Administered medications to residents according to prescribed schedules, ensuring adherence to safety protocols.
Monitored residents' health, promptly reporting significant changes to nursing staff to facilitate timely interventions.
Assisted in maintaining accurate medication records and documentation for compliance.
Educated residents about medication purposes and potential side effects clearly.
Collaborated with healthcare team members to ensure coordinated resident care.
Participated in training new staff on medication handling procedures effectively.
Engaged with residents to build trust and support their emotional well-being daily.
Monitored vital signs prior to administering medications and reported any changes or irregularities to the supervising nurse.
Ensured that medication was stored correctly according to manufacturer guidelines and facility policies.
Observed residents during medication administration for adverse reactions or non-compliance with instructions provided by staff members.
Reported any observed changes in physical condition or behavior immediately to the supervising nurse or physician.
Maintained accurate medication administration records and documentation to support compliance and enhance patient safety.
Assisted in the preparation and distribution of medications to patients as prescribed by physicians.
Maintained professional relationships with other healthcare professionals including pharmacists, physicians, nurses.
Responded quickly and appropriately to all emergency situations related to patient health issues.
Participated in quality assurance activities such as chart audits and safety inspections, designed to improve patient care services.
Administered medications to residents in accordance with physician's orders, nursing standards, and state regulations.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Obtained, recorded and reported patient vital signs for medication administration.
Monitored patients for adverse reactions to medications and reported findings to healthcare professionals.
Followed protocols for disposing of expired or unused medications safely.
Office Manager
Hhgregg
Gastonia, North Carolina
12.2006 - 08.2014
Managed office operations, ensuring efficient workflow and resource allocation.
Oversaw inventory management and procurement of office supplies.
Maintained filing system for records, correspondence and other documents.
Answered phone calls, responded to emails, routed mail, and coordinated courier services to facilitate communication and workflow.
Managed office inventory and placed new supply orders.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Resolved customer inquiries promptly, fostering positive relationships with clients.
Reviewed files and records to obtain information and respond to requests.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Provided training to new hires on office policies and procedures.
Mentored newly hired employees on company programs, enhancing their understanding and integration.
Resolved customer complaints or answered customers' questions.
Coordinated with other supervisors, combining group efforts to achieve goals.