Dakota Bowen
Leesburg
Summary
Dynamic Parts Specialist at Cardinal Glass LG with a proven track record in optimizing inventory management and enhancing customer service. Skilled in troubleshooting and mechanical repairs, I excel in fostering teamwork and continuous improvement. Recognized for reducing downtime through proactive maintenance strategies and effective communication in fast-paced environments.
Professional technician with high standards and focus on achieving results. Skilled in troubleshooting, repair, and preventive maintenance for variety of systems and equipment. Strong team collaborator who adapts to changing needs and ensures reliability. Known for problem-solving abilities, mechanical aptitude, and effective communication skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Parts Specialist
Cardinal Glass LG
06.2023 - Current
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Motor Sergeant
US Army
04.2023 - 02.2024
- Performed troubleshooting and diagnosis, identifying root cause of malfunctions.
- Trained junior team members on repair procedures and unit policies.
- Managed preventive maintenance schedules for all vehicles.
- Ensured compliance with safety regulations, conducting regular safety briefings and training sessions for personnel.
- Streamlined inventory management processes to minimize waste while maintaining adequate stock levels for essential parts and tools.
- Supervised maintenance teams, providing guidance and support for complex repairs and troubleshooting tasks.
- Collaborated with higher headquarters on logistical planning, ensuring proper allocation of vehicles and equipment to support operational requirements.
Wheel Vehicle Mechanic
US Army
01.2023 - 04.2023
- Enhanced vehicle performance by conducting comprehensive maintenance and repair tasks on various types of wheel vehicles.
- Demonstrated commitment to continuous improvement by participating in ongoing professional development opportunities within the automotive industry.
- Reduced downtime for key vehicles with proactive preventative maintenance strategies.
- Assisted in training junior mechanics, sharing expertise and fostering a supportive learning environment.
- Improved efficiency in the workshop by streamlining diagnostic processes and prioritizing workloads.
- Maintained detailed records of all repairs, ensuring accurate invoicing and facilitating seamless communication between team members.
- Consistently met tight deadlines, ensuring swift repairs and minimal disruption to operations.
Extrusion Operator
Charlotte Pipe and Foundry
08.2021 - 04.2023
- Adjusted equipment for new product line and performed troubleshooting to deliver quality in operations.
- Measured extruded products to identify imperfections, adjusting controls to adhere to project specifications.
- Assisted in training new employees on extrusion equipment operation, safety protocols, and company standards.
- Set up and operated extrusion machines to derive plastic compounds.
- Operated multiple extrusion lines to extrude various tubes, wires, and structural shapes used in manufacturing of PVC products.
- Demonstrated adaptability by quickly learning new techniques, processes, or equipment as required for specific job tasks.
- Examined and troubleshot extruder, controls, and water trough.
- Facilitated efficient changeovers between different products or materials by coordinating with team members effectively.
- Exemplified positive attitude as team member in dynamic, fast-paced environment and remained composed and professional during complex challenges.
- Communicated machine production and material process status with relief shifts and management.
Cable Systems Installer Maintainer
US Army
08.2016 - 02.2023
- Optimized system functionality by performing routine maintenance checks and updates on installed equipment.
- Achieved faster project turnaround times by employing effective time management strategies throughout all phases of the installation process.
- Completed extensive documentation for each project, detailing the entire installation process from start to finish for future reference and analysis.
- Improved network performance by installing and maintaining advanced cable systems for commercial clients.
- Maximized efficiency of cable networks by analyzing system requirements and recommending appropriate solutions for each client''s needs.
Education
High School Diploma -
Franklin Central High School
Indianapolis, IN05-2016
Skills
- Warehouse operations
- Shipping and receiving
- Returns processing
- Packaging and labeling
- Parts identification
- Stock control
- Customer service
- Diesel engine repair
- Diagnosing problems
- Troubleshooting faults
- Performing inspections
- Heavy equipment operation
- Network configuration
- Equipment testing
- Electrical wiring
- Fiber optic installation
- Hand tools proficiency
- Cable termination
- Signal troubleshooting
- Network troubleshooting
- Organizational leadership
- Tool maintenance
- Leadership qualities
- Plastics manufacturing
- Adaptability to change
- Forklift operations
- Mechanical troubleshooting
- Continuous improvement
- Brake system inspection and repair
- Suspension and steering systems
- Preventative Maintenance
Accomplishments
- Supervised team of 12 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved full vehicle efficiency and completion by completing all PM's and vehicle maintenance with accuracy and efficiency.
- Achieved double monthly quota by completing Residential installs with accuracy and efficiency.
- Reduced repair turnaround time by 60% by implementing improved workflow and diagnostic procedures.
- Streamlined inventory management, decreasing part shortages by 50% and increasing repair efficiency.
- Achieved 100% OSHA compliance with zero workplace incidents by enforcing proper safety protocols.
- Trained and Mentored 12 junior mechanics, increasing shop productivity and technical competency.
Certification
- Licensed Forklift Operator - Renewed 2023
- Fiber Optic Install and Repair Cert. - Expired
Timeline
Parts Specialist
Cardinal Glass LG
06.2023 - Current
Motor Sergeant
US Army
04.2023 - 02.2024
Wheel Vehicle Mechanic
US Army
01.2023 - 04.2023
Extrusion Operator
Charlotte Pipe and Foundry
08.2021 - 04.2023
Cable Systems Installer Maintainer
US Army
08.2016 - 02.2023
High School Diploma -
Franklin Central High School
Similar Profiles
Cody CavanaughCody Cavanaugh
Cutting Operator at Cardinal Glass LGCutting Operator at Cardinal Glass LG
LIZARDO RIVERALIZARDO RIVERA
Lamination Lead at Cardinal LGLamination Lead at Cardinal LG
Kaden ClarkKaden Clark
Glass Laminator at Cardinal LGGlass Laminator at Cardinal LG
STEPHANIE COLBERTSTEPHANIE COLBERT
Pathology Laboratory Manager at UF HealthPathology Laboratory Manager at UF Health
Marti StrickertMarti Strickert
Assistant Volleyball Coach at MAVS VolleyballAssistant Volleyball Coach at MAVS Volleyball