Dakota Brown
Murfreesboro,TN
Summary
Dedicated and results-oriented Health Insurance Agent with eight years of hands-on experience in evaluating risks, advising clients, and managing insurance policies. Skilled in field underwriting, assessing health-related risks, and ensuring compliance with both company guidelines and regulatory standards. Adept at identifying risk factors, building client relationships, and offering tailored solutions to meet individual and business needs. Seeking to leverage my experience and knowledge in health insurance risk assessment to transition into a Risk Management and Underwriting position at Cigna.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Health Insurance Agent
USHEALTH Advisors
Murfreesboro, USA
09.2016 - Current
- Field underwriting for individual and group health insurance policies, assessing applicants’ medical histories, financial backgrounds, and health risks to determine policy eligibility and premium rates
- Provided expert guidance to clients in selecting health insurance plans, ensuring appropriate coverage and risk mitigation strategies based on their specific needs
- Conducted detailed risk analysis for new applicants, considering factors such as pre-existing conditions, family medical history, and lifestyle choices
- Advised clients on policy renewals, making recommendations based on changes in their health, claims history, and personal circumstances
- Managed complex claims and disputes by reviewing documentation and working closely with clients and claims department to ensure claims were settled fairly and in accordance with underwriting guidelines
DATA PROCESSING SPECIALIST
Downard & Associates
Nashville, TN
06.2015 - 09.2016
- Located and corrected data entry errors and reported to management.
- Managed and organized documents for data entry tasks.
- Utilized established methods for data processing and analysis for consistency and accuracy.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Scanned documents and saved in database to keep records of essential organizational information.
- Updated and maintained customer information, documents and records.
- Utilized techniques for increasing data entry speed.
- Skilled at working independently and collaboratively in a team environment.
- Managed high-volume data processing tasks, ensuring timely completion of projects without compromising on quality.
Education
Bachelor of Science - Criminal Justice
Lindsey Wilson College
Columbia, KY05.2015
Skills
- Risk Assessment
- Field Underwriting
- Policy Issuance
- Customer Relationship Management
- Health insurance
- Policy analysis
- Negotiation
- CRM Systems
- Microsoft Office Suite
- Data Analysis Tools
Certification
- Licensed Health Insurance Agent, In thirty states
- Continuing Education in Health Insurance & Risk Management, Kaplan, 2024
Technicalskills
Ringy, Vanilla soft, Salesforce, Excel, Word, PowerPoint, Excel, Google Sheets
Accomplishments
- Supervised team of 12 agents
- Achieved 9.2 million in team career sales
- Achieved 2 million in personal career sales
Timeline
Health Insurance Agent
USHEALTH Advisors
09.2016 - Current
DATA PROCESSING SPECIALIST
Downard & Associates
06.2015 - 09.2016
Bachelor of Science - Criminal Justice
Lindsey Wilson College
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