Dakota Browning
Salvisa,KY
Summary
HVAC Technician with extensive experience at The Union, specializing in emergency response and system upgrades that enhance energy efficiency. Proven ability in troubleshooting complex HVAC issues and fostering strong client relationships through effective communication. Committed to safety and continuous learning, ensuring top-quality service and customer satisfaction.
Overview
2025
2025
years of professional experience
Work History
HVAC Technician
The Union
Lexington, KY
2024 - 2026
- Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
- Traveled to job sites for both scheduled and emergency appointments.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Filled out detailed work orders for each job completed.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
HVAC Technician
J Elliot Heating and Air
Harrodsburg, KY
05.2022 - 03.2024
- Assisted in installation and maintenance of HVAC systems under supervision.
- Learned to operate HVAC diagnostic tools and equipment effectively.
- Collaborated with team members to troubleshoot system malfunctions.
- Followed safety protocols during equipment handling and installation tasks.
- Observed experienced technicians to understand best practices in HVAC repair.
- Maintained accurate records of service calls and repairs completed.
- Gained knowledge of HVAC system components and their functions.
- Participated in training sessions to enhance technical skills and knowledge base.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced motors, bearings and belts.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Worked overtime, holidays and weekends to accommodate company needs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
Education
Trade Program - HVAC
Campbellsville University Harrodsburg
Harrodsburg, KY06.2023
High School Diploma -
Mercer County Senior High School
Harrodsburg KY05.2022
Skills
HVAC installation
HVAC maintenance
System troubleshooting
Diagnostic equipment operation
Emergency response services
Client communication
Team collaboration
Technical troubleshooting
Focused on safety
Valid state driver's license
Customer focused
Timeline
HVAC Technician
J Elliot Heating and Air
05.2022 - 03.2024
HVAC Technician
The Union
2024 - 2026
Trade Program - HVAC
Campbellsville University Harrodsburg
High School Diploma -
Mercer County Senior High School