Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dakota Butler

Berryville,AR

Summary

Proven leader in operational excellence, demonstrated at Jacobs with a strong work ethic and exceptional problem-solving abilities. Skilled in hazardous materials handling and efficient communication, significantly enhanced safety standards at the Berryville WWTP project. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Class 1 Operator

Jacobs
05.2022 - Current
  • Adapted quickly to new technology and software tools, enhancing overall productivity as a Class 1 Operator.
  • Maintained a high level of quality control through meticulous attention to detail and strict adherence to company guidelines.
  • Collaborated with cross-functional teams for smooth project execution, ensuring timely completion of tasks.
  • Delivered consistent results under pressure, managing multiple priorities while ensuring deadlines were met.
  • Upheld highest safety standards by diligently following OSHA regulations and maintaining up-to-date certifications in hazardous materials handling.
  • Achieved operational excellence through rigorous training and continuous improvement of operator skills.
  • Supported environmental sustainability efforts by adhering to best practices in waste reduction and energy conservation during operations.
  • Assisted in the development of training materials for new Class 1 Operators, sharing expert knowledge and contributing to a highly skilled workforce.
  • Provided exceptional customer service, addressing inquiries and resolving concerns promptly to ensure satisfaction.
  • Conducted thorough pre-operational equipment inspections, ensuring optimal performance and reducing the likelihood of malfunctions during critical tasks.
  • Demonstrated strong problem-solving capabilities; Identified root causes of issues encountered during operations and applied effective solutions promptly.
  • Maximized resource utilization by optimizing equipment allocation and minimizing waste during operations.
  • Contributed to cost savings initiatives by identifying areas for improvement and suggesting practical solutions for implementation.
  • Currently in the Sustainability Champion role for the Berryville WWTP project.
  • Promoted positive work culture by actively participating in team-building activities and sharing best practices with colleagues.
  • Increased safety standards with thorough inspections and adherence to protocols, resulting in fewer accidents.
  • Facilitated knowledge transfer sessions among team members, providing valuable insights into industry trends and emerging technologies relevant to the role of Class 1 Operator.
  • Developed strong working relationships with vendors, suppliers, and contractors, ensuring seamless collaboration on projects.
  • Operated with safety and skill to avoid accidents and delays.
  • Currently in the Safety Champion role for the Berryville WWTP project.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.

Parts Sales Manager

AutoZone
08.2022 - 07.2023
  • Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Fostered a positive work environment by promoting teamwork, open communication, and employee recognition programs among staff members.
  • Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
  • Streamlined inventory management for enhanced efficiency in ordering and tracking parts.
  • Increased parts sales by developing and maintaining strong relationships with customers and suppliers.
  • Collaborated with service department to ensure timely delivery of parts for repairs, reducing wait times for customers.
  • Supervised and trained staff on product knowledge and customer service.
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Provided timely, insightful and accurate reports to upper management.
  • Implemented systems and procedures to increase sales.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.

Medical Equipment Technician

AdaptHealth
03.2016 - 04.2022
  • Supported new technology implementation initiatives at the facility, including installation, calibration, testing, validation, and training on new devices'' use.
  • Ensured compliance with industry standards, conducting thorough inspections of medical equipment.
  • Contributed to team success by sharing knowledge with colleagues, fostering a collaborative work environment that improved overall performance and results.
  • Reduced repair expenses through resourceful sourcing of replacement parts from various suppliers while maintaining quality standards.
  • Collaborated with healthcare professionals to identify equipment needs and provide technical support for proper operation.
  • Provided valuable training to hospital staff on the correct usage and handling of medical equipment, reducing user-related errors.
  • Decreased downtime of medical devices by performing regular preventive maintenance tasks.
  • Enhanced customer service experience for patients visiting clinics by swiftly attending to complaints about malfunctioning diagnostic machines.
  • Achieved efficient inventory management by maintaining a comprehensive database of medical equipment, including warranty details and service records.
  • Enhanced hospital efficiency with timely troubleshooting and repair of malfunctioning equipment.
  • Contributed to a safe environment by effectively disposing of hazardous materials according to regulations.
  • Improved patient care by maintaining and repairing medical equipment, ensuring optimal performance and safety.
  • Increased patient satisfaction by promptly addressing medical equipment concerns and providing solutions to meet their needs.
  • Diagnosed cause of problems and completed repairs.
  • Maintained safe work environment and adhered to privacy regulations.
  • Inspected, tested and calibrated medical equipment before installing.
  • Documented information regarding installations, repairs and inventory checks.
  • Demonstrated correct operation, care and calibration to on-site medical personnel.
  • Researched catalogs and parts lists to locate components for repairs.
  • Increased overall efficiency through consistent communication with dispatchers regarding route updates, delays, or changes.
  • Worked collaboratively with fellow drivers to enhance overall team performance in meeting deadlines and maintaining high-quality service standards.
  • Assisted in resolving delivery issues by working closely with logistics team and healthcare providers.
  • Facilitated smooth transactions between healthcare providers and patients by collecting payment upon delivery when required.
  • Demonstrated professionalism when interacting with healthcare facilities, representing the company positively at all times.
  • Developed strong relationships with clients through attentive listening skills, addressing concerns or inquiries promptly.
  • Supported company''s green initiatives by minimizing fuel consumption through strategic route planning and eco-friendly driving practices.
  • Contributed to a safer work environment by following strict guidelines for loading and unloading medical supplies.
  • Enhanced patient satisfaction by delivering medical supplies promptly and accurately.
  • Expanded knowledge on various medical supplies through continuous learning, ensuring accurate identification during deliveries.
  • Completed daily vehicle inspections to guarantee safety and reliability on the road.
  • Handled emergency situations professionally, exhibiting quick decision-making abilities when rerouting or prioritizing urgent deliveries.
  • Streamlined delivery process by utilizing GPS technology for accurate navigation and time management.
  • Maintained accurate records of deliveries, contributing to efficient inventory management.
  • Adhered to all HIPAA regulations while handling confidential patient information for deliveries.
  • Reduced delivery times by efficiently planning and executing optimal routes.
  • Ensured safe transportation of sensitive medical products via careful handling and adherence to protocols.
  • Provided exceptional customer service in every interaction with patients, healthcare professionals, and pharmacy staff.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Inspected load security and checked for damages.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Fostered positive working relationships with regular customers.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Kept detailed records of deliveries and money received from customers.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.

Closing Shift Manager

McDonald's
02.2015 - 02.2016
    • Increased sales during closing hours by implementing targeted promotions and upselling strategies for staff members.
    • Promoted a positive work environment by recognizing outstanding performance among team members during closing hours.
    • Collaborated with daytime managers to ensure smooth transitions between shifts and seamless store operations.
    • Streamlined closing procedures by implementing a detailed checklist for staff members to follow.
    • Improved customer satisfaction by efficiently managing the closing shift and ensuring all tasks were completed on time.
    • Spearheaded efforts to minimize waste through proper storage techniques, accurate portion control, and inventory monitoring.
    • Reduced employee turnover with effective communication, feedback, and support during closing shifts.
    • Maintained cleanliness standards throughout the store by delegating tasks effectively among team members during the closing shift.
    • Achieved faster service times with efficient task delegation among staff members during busy periods.
    • Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
    • Utilized checklists to stay organized and ready when guests arrived and completed management duties before closing.
    • Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
    • Interacted well with customers to build connections and nurture relationships.
    • Trained and guided team members to maintain high productivity and performance metrics.
    • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

High School Diploma -

Berryville High School
Berryville, AR
05.2013

Skills

  • Computer Skills
  • Efficient Communication
  • Process Control
  • Strong Work Ethic
  • Dependable and reliable
  • Hazardous Materials Handling
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Reliability
  • Critical Thinking
  • Organizational Skills
  • Adaptability and Flexibility
  • Decision-Making
  • Dependable and Cooperative
  • Relationship Building
  • Health and safety
  • Documentation skills
  • Safety and Emergency Equipment
  • CPR Certified
  • Confined Space Certified

Certification

  • Licensed Class 1 Wastewater Operator

Timeline

Parts Sales Manager

AutoZone
08.2022 - 07.2023

Class 1 Operator

Jacobs
05.2022 - Current

Medical Equipment Technician

AdaptHealth
03.2016 - 04.2022

Closing Shift Manager

McDonald's
02.2015 - 02.2016

High School Diploma -

Berryville High School
Dakota Butler