Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dakota Cave

joshua,Texas

Summary

Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Christi's Boutique
10.2024 - 08.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

Team Member

Chick-fil-A Restaurants
05.2024 - 10.2024
  • As a team member I am responsible for bagging food for customers, taking orders, receiving payments, running out orders, and keeping a clean work place and lobby for guests.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.

Retail Sales Associate

Three Magnolias Boutique
10.2023 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

High school diploma -

Joshua High School
Joshua, TX
05-2025

Skills

  • Cashiering
  • Retail Sales
  • Food Service
  • Organizational Skills
  • Sales
  • Upselling
  • Serving Experience
  • Cash Handling
  • Cleaning Experience
  • Kitchen Experience
  • POS
  • Merchandising
  • Inventory Control
  • Customer Service
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance

Certification

Food Handler Certification

Timeline

Retail Sales Associate

Christi's Boutique
10.2024 - 08.2025

Team Member

Chick-fil-A Restaurants
05.2024 - 10.2024

Retail Sales Associate

Three Magnolias Boutique
10.2023 - 12.2023

High school diploma -

Joshua High School

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Dakota Cave