Results-driven insurance professional by trade with a focus on client needs and satisfaction. Expertise in personalized service and effective problem-solving strategies, leading to consistent positive feedback from clients. Balances responsibilities of a home-based business with a commitment to professional excellence. Strong adaptability in a dynamic work environment. I love to work hands-on.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
American Income Life Insurance Company
Royse City
12.2024 - Current
Guided clients through life insurance options, conducting needs assessments and providing personalized service to secure optimal coverage and financial security.
Cultivated strong client relationships through effective communication, facilitating applications, and ensuring accurate documentation and prompt follow-ups.
Collaborated cross-functionally to obtain underwriting approvals and analyze financial situations, consistently delivering solutions aligned with client goals.
Facilitated policy applications, ensuring all documentation was accurate and complete.
Attended training sessions to enhance product knowledge and sales techniques.
Provided personalized service to clients by phone, email, or in-person meetings.
Calculated premiums and established payment methods.
Obtained underwriting approval by completing application for coverage.
Analyzed clients' financial situations to propose solutions that align with their long-term goals.
Prepared and delivered presentations on life insurance products to groups and individuals.
Texture Bedding and Painter
Highbrass Painting
Royse City
01.2011 - 08.2024
Prepared and restored diverse surfaces, including patching, sanding, and priming, ensuring optimal paint adhesion and longevity.
Applied various paint finishes efficiently using brushes, rollers, and sprayers, consistently delivering high-quality results.
Managed and maintained equipment, including cleaning, troubleshooting, and ordering supplies, to ensure operational readiness.
Estimated material costs, managed inventory, and coordinated workflows for high-volume projects, completing weekly jobs with positive customer feedback.
Followed the manufacturer's instructions when mixing chemicals for special applications.
Covered floors before prepping, priming and painting walls and ceilings to protect them from chemicals and paint.
Inspected work sites to measure dimensions, lay out work, and estimate materials for each job.
Operated airless spray equipment and motorized lifts.
Used power and hand tools safely and effectively.
Trash Collector
Republic Services
greenville
10.2010 - 01.2011
Sorted and disposed of waste materials according to local regulations.
Communicated effectively with team members to coordinate pickups.
Adhered to safety protocols while navigating residential and commercial areas.
Emptied bins into hopper of truck manually when necessary.
Lifted trash containers and climbed in and out of trucks without limitation and without injury or reduced effectiveness or speed.
Collected garbage from residential and commercial areas using a truck equipped with a mechanical arm.
Education
General Lines Life And Health Insurance License -
Xcel Solutions
Royse City, TX
12-2024
High School Diploma -
Caddo Mills High School
Caddo Mills, TX
05-2011
Skills
1 Maintenance & Technical Expertise:
Comprehensive Facility Maintenance: Proficient in diagnosing, troubleshooting, and performing general repairs on equipment, machinery, and building systems (eg, plumbing, basic electrical)
Preventative & Routine Maintenance: Expert in implementing preventative maintenance programs and executing routine procedures for diverse equipment, including commercial cleaning machinery
Mechanical Aptitude: Strong understanding of mechanical systems operation and functionality
Cleaning & Janitorial Excellence: Mastered commercial cleaning procedures, equipment operation, and safe handling of chemicals to maintain high cleanliness standards
Equipment Operation: Skilled in operating a wide range of tools and equipment required for maintenance tasks
2 Operations & Management:
Inventory & Supply Chain Management: Adept at monitoring inventory levels, managing supplies, processing orders, and ensuring optimal storage
Organizational & Administrative Skills: Proven ability to manage maintenance schedules, optimize equipment storage, and oversee operational budgets
Vendor & Outsourcing Management: Experienced in coordinating and managing external contractors for complex repairs and specialized services
Safety & Compliance: Strict adherence to safety protocols, proactive identification, and reporting of unsafe conditions
Computer Proficiency: Basic computer skills for maintenance tracking, inventory management, and communication
Leadership & Supervision: Proven ability to lead, supervise, and mentor maintenance teams, fostering high performance and accountability (Only use if you have actual leadership experience)
Project Coordination: Skilled in managing maintenance projects from planning to completion, ensuring efficient resource allocation and timely execution
4 Core Competencies & Soft Skills:
Problem-Solving & Troubleshooting: Highly analytical with a strong ability to quickly diagnose and resolve complex issues under pressure
Attention to Detail & Observation: Meticulous in identifying subtle details and potential problems during inspections to ensure proactive maintenance
Time Management & Efficiency: Exceptional ability to prioritize tasks and manage time effectively in high-volume, fast-paced environments
High Work Ethic & Dependability: Self-motivated, reliable, and committed to maintaining consistent high performance, even during extended hours
Effective Communication: Clear and concise communicator, capable of fostering strong internal team collaboration and external vendor relationships
Customer Focus: Dedicated to ensuring a functional, safe, and pristine environment that enhances the customer experience (Even for maintenance, a clean facility directly impacts customer perception)
Adaptability & Versatility: Agile and quick to adapt to changing priorities and diverse maintenance challenges
Teamwork & Collaboration: Proven ability to work effectively within a team environment to achieve shared operational goals
Physical Stamina: Capable of performing physically demanding tasks, including lifting 50 lbs, bending, and standing for extended periods (8-12 hours)