Dakota Curtis
Atlanta,GA
Summary
Talented Department Head motivated to improve department operations and revitalize team morale with hands-on management approach. Devoted to continuous optimization and ambitious in pursuing opportunities to more efficiently handle demands.
Overview
12
12
years of professional experience
Work History
Department Head
Self Employed
10.2016 - Current
- Evaluated performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
- Cultivated collaborative, performance-oriented culture to keep team motivated and enthusiastic about achieving shared goals.
- Managed efficient workflows by creating effective schedules and delegating work based on personnel strengths and knowledge.
- Collaborated with department personnel to coordinate multifaceted solutions to emerging problems.
Lead Stocker
Micheals
05.2015 - 04.2018
- Coordinated assignments to keep workspaces clean and organized.
- Supervised stock crew associates in daily replenishment, storage management and merchandising.
- Inspected merchandise for quality, variety and safety against specifications.
- Oversaw workers preparing new merchandise for sales floor with store-specific tags and displays.
- Logged daily production, shrink and inventory levels in computer system.
- Managed shipment receiving, processing and storage under tight timelines.
Project Manager
Fox In A Box Studios
03.2014 - 01.2018
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Met project deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives.
Salesman
Hyundai
10.2015 - 03.2016
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Shift Manager
McDonald's Restaurant
01.2012 - 03.2015
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Produce Associate
Kroger
04.2013 - 02.2015
- Stocked fruits and vegetables and removed old or poor quality products.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Education
BBA - Business Administration
University of People
Los Angeles, CA04.2025
High School Diploma -
Brookwood High School
Snellville, GA06.2013
Skills
- Creating Procedures
- POS Inventory System Operation
- Customer Transactions
- Inventory Accuracy
- Plan Projects
- Shrinkage Control
- Managing Operations and Efficiency
- Strategic Business Initiatives
- Customer Loyalty
Timeline
Department Head
Self Employed
10.2016 - Current
Salesman
Hyundai
10.2015 - 03.2016
Lead Stocker
Micheals
05.2015 - 04.2018
Project Manager
Fox In A Box Studios
03.2014 - 01.2018
Produce Associate
Kroger
04.2013 - 02.2015
Shift Manager
McDonald's Restaurant
01.2012 - 03.2015
BBA - Business Administration
University of People
High School Diploma -
Brookwood High School
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