Detail-oreinted professional with extensive experience in account management and payroll administration. Proven track record in enhancing financial accuracy and client satisfaction through proactive communication and strong attention to detail. Skilled in QuickBooks and Microsoft Office, ensuring efficient financial management and audit preparation while fostering strong long-term relationships.
Overview
6
6
years of professional experience
Work History
Bookkeeper
Martens Fresh
12.2024 - Current
Maintained and processed invoices, deposits, and money logs.
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
Reconciled and corrected issues with financial records.
Supported year-end closing procedures by preparing adjusting journal entries as needed.
Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
Account Manger
National Maintenance Supply L
03.2022 - 12.2024
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Led team performance management, including performance reviews, disciplinary actions, hiring, and terminations
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Established long-term customer relationships to enhance client loyalty and satisfaction.
Teller
Key Bank
01.2019 - 03.2022
Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Disbursed cash and checks accurately while maintaining security of cash drawers.
Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.