Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Most 5 Stars Reviews
Timeline
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Dakota Edwards

Aubrey,TX

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pest Prevention Operation Manager

Massey Services
06.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Warehouse Clerk

Amazon
10.2021 - 06.2022
  • Kept warehouse up to safety and health regulations at all times.
  • Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
  • Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
  • Provided excellent customer service by addressing inquiries about product availability.

Semi-Conductor Associate

Honeywell
09.2020 - 09.2021
  • Responsible for setting up, operating, and monitoring complex machinery used in the production of semiconductor devices, including loading wafers, adjusting equipment parameters, inspecting finished products.
  • Maintain a cleanroom environment to ensure high quality standards within a manufacturing process.
  • Adhere to strict quality control procedures and recording detailed data on production activities.

Kroger Pick-Up Clerk

Kroger
08.2017 - 10.2020
  • Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
  • Provide a positive customer service experience that makes customers want to return to on-line shopping.
  • Assist customers locate items in the store, shop for them, stock shelves, as well as, move pallets in the back using Crown's forklifts.
  • Handled challenging situations calmly and professionally, addressing customer concerns effectively.
  • Enhanced team morale, organizing staff events and fostering positive work environment.

Education

Associate Degree in Automotive Technician - Automotive Technology

Universal Technical Institute
Irving, TX
03-2020

Certificate of Diesel Technician - Diesel Mechanics Technology

Universal Technical Institute
Irving, TX
03-2020

High School Diploma -

Creekview High School
Carrollton, TX
06-2018

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Ability to communicate cooperatively with staff members and management
  • Staff training and development
  • Documentation and reporting
  • Relationship building
  • Strategic planning
  • Great sale closure skills
  • Shift scheduling

Accomplishments

  • Volunteered in Boy Scouts for numerous projects includes helping locals built their water systems from the top of the mountain in Fort Davis Texas, built a garden area for the Ridge Church in Carrollton Texas, helped plant flowers in locals gardens for three years in a row.
  • Maintained the ability and strength to pursue Soccer from age 5 to 16.
  • Tried out and made Jazz band my senior year
  • Partook in Texas lone star ambassadors of music

Certification

  • Certified Applicator (CA) License in 2021.

Most 5 Stars Reviews

Awarded with a medal and a recognition for receiving the most 5 star reviews in 2021 at Massey Service Frisco Center 178. 

Timeline

Pest Prevention Operation Manager

Massey Services
06.2022 - Current

Warehouse Clerk

Amazon
10.2021 - 06.2022

Semi-Conductor Associate

Honeywell
09.2020 - 09.2021

Kroger Pick-Up Clerk

Kroger
08.2017 - 10.2020

Associate Degree in Automotive Technician - Automotive Technology

Universal Technical Institute

Certificate of Diesel Technician - Diesel Mechanics Technology

Universal Technical Institute

High School Diploma -

Creekview High School

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Dakota Edwards