Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Serenza Salon & Spa
Burien, WA
08.2016 - Current
Greeted customers warmly and made them feel welcome.
Updated customer information in databases regularly to ensure accuracy of records.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Assisted with preparing reports, presentations and other documents as requested by management staff.
Handled cash transactions accurately, balancing the register at the end of each shift.
Sales Associate
DSW
Tukwila, WA
08.2015 - 08.2016
As a Sales Associate I met incoming customers and provided immediate assistance. Listened to customer needs and preferences to provide accurate advice. Completed purchases with cash, credit and debit payment methods. Increased purchase totals by recommending additional items. Worked flexible schedule to accommodate changing customer levels. Organized items in visually appealing manner. Answered incoming telephone calls with professional and knowledgeable responses. Set aside on-hold reservations. Developed and executed sales promotions. and finally provided expert product and service information.