Alexis Franklin
Toledo,OH
Overview
5
5
years of professional experience
Work History
Key Holder
ModWash
Holland, OH
04.2024 - Current
- Maintained cleanliness and organization in the workplace.
- Maximized team productivity
- Provided transportation for team members to and from various sites, ensuring they received necessary training and assisting understaffed locations
- Effectively managed and oversaw operations at various sites
Lube Technician
Take 5 Oil Change
Toledo, OH
06.2023 - 08.2023
- Checked for any signs of wear or damage to brakes, suspension systems, steering components, exhaust systems, and other parts of the vehicle.
- Recognized safety hazards while working with tools and machinery in order to avoid injury or property damage.
- Performed oil changes and lubrication services on a variety of vehicles.
- Greeted customers in a friendly manner upon arrival at the service station.
- Demonstrated excellent problem-solving skills when dealing with difficult situations.
Shipping Clerk
Amazon
Rossford, OH
09.2022 - 02.2023
- Ensured timely shipment by personally loading packages onto trucks
- Verified the proper ID assignment of all trucks upon opening and sealing them.
- Performed periodic maintenance checks on equipment used in the shipping department.
- Inspected freight containers to ensure they met safety standards before loading them onto trucks.
Department Lead
Kohls Department Store
Rossford, OH
08.2021 - 03.2022
- Collaborated with senior management to develop and execute strategic plans, contributing to the successful initiation of a full store remodel.
- Placed each display in their respective locations within the department.
- Consistently ensuring room is made for new product placements through monthly departmental restructuring
- Conducted training sessions for new department recruits
- Provided customer service including cashiering, returns and exchanges, managing customer complaints, assisting customers in online orders, and contacting other locations to verify stock amounts on products
Part Time Sales Associate
Kohls Department Store
Rossford, OH
06.2021 - 08.2021
- Professionally handled customer complaints.
- Maintained up-to-date knowledge of store merchandise and policies.
- Conducted inventories on a regular basis to track stock levels.
- Received and displayed product shipments on store retail shelves upon delivery.
- Answered incoming telephone calls to provide store, product, and service information.
Part Time Sales Associate
Salvation Army Family Store
Portsmouth, OH
04.2019 - 04.2020
- Professionally handled customer complaints.
- Maintained cleanliness of store environment by regularly cleaning floors, windows, and displays.
- Assisted customers with product selection, sizing, and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Conducted inventories regularly to track stock levels.
- Maintained a systematic approach to incoming donations through sorting, cleaning, and organizing
Education
High School Diploma -
Portsmouth High School
Portsmouth, OH05-2020
Skills
- Customer Service Management
- Staff Oversight
- Resource Allocation
- Resource Management
- Store maintenance
- Cash Handling Accuracy
- Leadership
- Communication
- Time Management
- Problem-solving
Timeline
Key Holder
ModWash
04.2024 - Current
Lube Technician
Take 5 Oil Change
06.2023 - 08.2023
Shipping Clerk
Amazon
09.2022 - 02.2023
Department Lead
Kohls Department Store
08.2021 - 03.2022
Part Time Sales Associate
Kohls Department Store
06.2021 - 08.2021
Part Time Sales Associate
Salvation Army Family Store
04.2019 - 04.2020
High School Diploma -
Portsmouth High School