Dakota Franks
Rock Island,ILLINOIS
Summary
Safety-minded Maintenance Worker tasked with renovation, and troubleshooting, general plumbing, and minor electrical work. Enthusiastic professional promoting excellent attendance record and willing to assist team members in completing assigned tasks.
Overview
11
11
years of professional experience
Work History
Maintenance/Handyman/Carpentry
Jake Of All Trades
01.2022 - Current
- Installed, finished, repaired, and painted drywall.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Ceramic tile preparation, installation, and finishing for floors, backsplashes, and shower surrounds.
- LVP and wood floor installation.
- Landscaping/tree removal
- Cabinet and countertop installation.
Construction Helper
Reed Construction
10.2020 - 01.2022
- Loaded and unloaded building and construction materials to prepare for tasks.
- Maintained safe working environments through proper storage of tools, materials, and equipment.
- Enhanced construction efficiency by assisting in the preparation and organization of job sites.
- Prepared surfaces for painting or finishing through sanding, cleaning, and other preparatory tasks as needed.
- Door and window installation.
- Bending, and installing aluminum casing on windows and doors.
Food Court Associate
Costco
12.2016 - 10.2020
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced food court setting.
- Operated cash registers accurately, processing transactions efficiently while adhering to company guidelines for cash handling.
- Performed closing duties efficiently without assistance.
- Collaborated with team members to maintain appropriate inventory levels, minimizing waste and maximizing profitability.
- Promoted a safe work environment by following all safety guidelines during food preparation and general tasks within the food court area.
- Resolved customer concerns promptly and professionally, promoting repeat business through exceptional service.
Outbound/Inbound Sales/Customer Service
Cloud 9 Communications
02.2014 - 12.2016
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
Education
High School Diploma -
Rock Falls High School
Rock Falls, IL05-2014
Skills
- Painting
- Drywall Installation
- Household Repairs
- Window and door replacement
- Power Tool and hand tool usage
- Carpentry
- Flooring Installation
- Maintenance
Timeline
Maintenance/Handyman/Carpentry
Jake Of All Trades
01.2022 - Current
Construction Helper
Reed Construction
10.2020 - 01.2022
Food Court Associate
Costco
12.2016 - 10.2020
Outbound/Inbound Sales/Customer Service
Cloud 9 Communications
02.2014 - 12.2016
High School Diploma -
Rock Falls High School
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