Dakota Freeman

• Developed individualized education plans to support diverse learning needs.
• Collaborated with teachers to implement effective classroom strategies for student engagement.
• Provided mentorship and guidance to new staff on best practices in student support.
• Facilitated training sessions on inclusive teaching methods for faculty members.
• Analyzed student performance data to identify improvement opportunities and adjust interventions.
• Established partnerships with families to enhance support systems for students' academic success.
• Evaluated student performance data to inform instructional decisions and adapt lesson plans accordingly.
• Established clear expectations for behavior and academic performance, fostering a respectful and supportive classroom community.
• Facilitated small group instruction to reinforce key concepts and provide targeted support for individual learners.
• Assisted students in developing strong study habits and organizational skills, leading to increased academic achievement.
• Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.

• Supported teachers in delivering individualized instruction and adapting lessons for diverse learning needs.
• Collaborated with educators to implement behavior management strategies fostering positive classroom environments.
• Assisted in the development of educational materials, enhancing student engagement and understanding of curriculum.
• Monitored student progress, providing feedback to educators on performance and areas for improvement.
• Facilitated small group activities, encouraging peer interaction and collaborative learning among students.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.

• Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and loyalty.
• Operated point-of-sale system efficiently, handling cash transactions accurately.
• Prepared and served food and beverages according to established quality standards.
• Collaborated with team members to maintain cleanliness and organization of work areas.

• Resolved customer inquiries through multiple channels, ensuring high satisfaction rates.
• Provided product recommendations based on customer preferences and needs.
• Utilized CRM software to track customer interactions and follow-ups efficiently.
• Collaborated with cross-functional teams to address complex customer issues promptly.
• Trained new staff on company policies and customer service best practices.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

I assisted with serving lunch, cleaning up from lunch, bathroom rotation, and as well as doing learning/interactive games with them. I have a younger brother who has autism spectrum disorder who I raised for 7 years, this gave me a lot of experience to help assist here at the day center. The day center had a mixture of adults who were blind, deaf, or had adult autism. I did this for 3 months of my senior year but I continue to check in and stop in to spend time with them and still assist even after my internship.

• Collaborated with team members to maintain a safe and inclusive environment for all participants.
• Monitored student behavior and provided support to ensure adherence to program guidelines.
• assisted with serving lunch and breakfast.
• Adapted activities based on individual needs, promoting positive social interactions among students.
• I have a younger brother who was a part of this program. The principal recommended me for the position, to help assist me in learning new ways to help assist my brother. I did this during internship hours while I was in high school.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.

• During opening it involved setting tables
• rolling silverware,prepping food, starting ovens, fryers etc.

then I would come back for the 4pm-3am shift where I would

• answer phones, take orders, make food.
• Make schedules, handle employee and customer issues.

We catered for the local college sport teams which I was in charge of

• Communicating with coaches and a team to receive orders and payment, as well as overseeing the making of every college sport catering order. Some mornings involved the prep and delivery of these orders.
• Prepared high-quality pizzas using industry-standard cooking techniques and equipment.
• Maintained cleanliness and organization of kitchen and food preparation areas to ensure safety compliance.
• Collaborated with team members to optimize workflow during peak service hours, enhancing efficiency.
• Assisted in inventory management, ensuring proper stock levels for ingredients and supplies were maintained.

• Assisted in cataloging and organizing library materials for efficient access.
• Organized library materials for easier access, maintaining a clean and welcoming environment for users.
• Assisted patrons with research inquiries, guiding them to appropriate resources and materials.
• Organized library catalog, supplies, equipment and records.