Dakota Goad, Ph.D.
Charlotte,NC
Summary
Highly motivated Field Application Scientist offering experience in building and nurturing customer relationships, product demonstrations, technical troubleshooting and scientific communication. I have 8+ years of hands-on cell biology research experience and looking to apply my strong communication, teaching, and technical skills to further establish my career as a Field Application Scientist.
Overview
6
6
years of professional experience
Work History
Field Application Scientist
ChemoMetec
08.2023 - Current
- Developing and nurturing customer relationships in multiple segments- academic, industry, biotechnology and pharmaceutical.
- Conducting product demonstrations for potential customers.
- Training scientists on ChemoMetec instruments and supporting assay/process development.
- Managing and resolving customer support issues.
- Where required, reporting technical product issues to Chemometec's product engineers and managers to facilitate resolution.
- Developing documentation and training materials.
- Developing and maintaining positive relationships with customers
- Analyzing support case trends and reporting back to the product team to help improve the product.
- Monitored day-to-day activities related to application needs on cell counting, noting areas needing improvement and implementing plans for rectification.
- Analyzed Chemometec's training methods and made adjustments to rectify issues to increase efficiency and exceed training goals.
- Liaised between management and entry-level workers, facilitating smooth communication and successfully achieving customer satisfaction and instrument sales.
Graduate Research Assistant
The University Of North Carolina At Charlotte
08.2018 - 07.2023
- Mentored and trained 20+ undergraduate and graduate students on, PCR, western blot, ELISA, cell culture + other lab techniques.
- Conducted primary Ph.D. research to design and test novel virus-based anticancer therapeutics against pancreatic cancer cells.
- Routinely learned new technologies to progress research projects.
- Wrote and optimized multiple laboratory protocols for in vitro kinase assays and for western blot analysis.
- Effectively worked with laboratory colleagues to meet research goals.
- Analyzed and interpreted relevant literature and applied these concepts to the dissertation project.
- Critically analyzed data which resulted in two peer-reviewed publications and the third manuscript in review.
- Communicated research progression and outcomes to a scientific committee and collaborators.
- Independently created project goals and research strategies.
- Presented primary Ph.D. research at three professional conferences and two local meetings.
Graduate Teaching Assistant
The University Of North Carolina At Charlotte
08.2018 - 05.2023
- Effectively taught and communicated a variety of different biological concepts and techniques to 400+ students.
- Monitored student progress to identify weaknesses and provide recommendations for improvement.
- Offered support for online and distance learning to provide instruction for students unable to attend classes in person.
- Collaborated with fellow teaching assistants to provide additional support for struggling students, leading to improved academic outcomes.
- Excelled at multitasking from creating lecture content, grading reports, managing and organizing student research groups, all while meeting deadlines.
- Worked independently and on cross-functional teams collaborating on course content development.
Education
Ph.D. - Biology
The University of North Carolina At Charlotte
Charlotte, NC07.2023
Master of Science - Biology
Appalachian State University
Boone, NC05.2017
Bachelor of Science - Cellular And Molecular Biology
Appalachian State University
Boone, NC05.2014
Skills
- Strong Interpersonal and Communication Skills
- Analytical Thinking and Problem Solving
- Teamwork and Collaboration
- Process Improvement
- End User Support
- Cell Culture
- Flow Cytometry
- Protein Analysis
- Spectroscopy techniques
- Fluorescent Microscopy
- Image processing and analytics
- Substrate preparation and characterization
- Troubleshooting and validating experimental tests
- Inventory control of laboratory chemicals and materials
- Proficiency in computer and analytics
Timeline
Field Application Scientist
ChemoMetec
08.2023 - Current
Graduate Research Assistant
The University Of North Carolina At Charlotte
08.2018 - 07.2023
Graduate Teaching Assistant
The University Of North Carolina At Charlotte
08.2018 - 05.2023
Ph.D. - Biology
The University of North Carolina At Charlotte
Master of Science - Biology
Appalachian State University
Bachelor of Science - Cellular And Molecular Biology
Appalachian State University