Dakota Gray
Chicago,IL
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and positive outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Delivery Driver Helper
UPS
Addison, Illinois
11.2021 - 12.2024
- Seasonal employee for UPS peak season.
- Loaded and unloaded cargo from trucks, vans and automobiles.
- Assisted with the unloading of customer orders in a timely manner.
- Ensured that all deliveries were made on time and within specified deadlines.
- Lifted boxes and products with correct safety gear and techniques.
- Inspected goods and checked for damage before deliveries.
- Utilized hand truck or dolly as needed for heavy package delivery.
- Used scanners to track parcel information, condition or receipt.
- Delivered goods to customers' homes or businesses according to delivery instructions.
- Requested customer signatures for deliveries.
Dietary Aide
Bickford Assisted Living
Crystal Lake, Illinois
04.2020 - 02.2021
- Ensured that all food was prepared according to established health standards.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Assisted patients with special needs to eat meals, providing kindness and patience.
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
- Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
- Engaged with residents to provide positive and enriching experiences.
- Stocked supplies in dining areas as needed.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
- Filled and served various beverages for residents.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
Education
Bachelor of Science - Neuropsychology
DePaul University
Chicago, IL06-2026
Skills
- Critical thinking
- Team collaboration
- Attention to detail
- Time management
- Heavy lifting
- Hospitality and accommodation
- Organization
- Policy adherence
- Organizational skills
- Multitasking capacity
Accomplishments
- Dean's list at DePaul University
Certification
- CITI program certificate
References
References available upon request.
Timeline
Delivery Driver Helper
UPS
11.2021 - 12.2024
Dietary Aide
Bickford Assisted Living
04.2020 - 02.2021
Bachelor of Science - Neuropsychology
DePaul University
Similar Profiles
Michael SellMichael Sell
Revenue Recovery Supervisor at UPSRevenue Recovery Supervisor at UPS
Alisa DoughertyAlisa Dougherty
Hub Supervisor at UPSHub Supervisor at UPS
Stephanie TurnerStephanie Turner
Cover Driver at UPSCover Driver at UPS