Overview
Work History
Education
Skills
Timeline
Generic

Dakota haas

Waldorf,MD

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

Taco Bell
Waldorf, MD
01.2022 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Maintained inventory by checking merchandise to determine levels.

Shift Manager

Taco Bell
Waldorf, MD
01.2020 - 12.2021
  • Adhered to health regulations regarding food safety and sanitation practices.
  • Ensured that all food safety regulations were followed when handling food products.
  • Greeted customers in a friendly and professional manner.
  • Provided excellent customer service to all patrons.
  • Took orders from customers accurately and efficiently.
  • Processed payments with cash, credit cards, and gift cards.
  • Assisted customers with menu selections based on their preferences.

Shift Leader

SUBWAY®Restaurants
Bartlesville, OK
01.2016 - 12.2019
  • Performed opening and closing duties such as restocking supplies, counting inventory and balancing the cash drawer.
  • Assisted management with various tasks including counting inventory for end-of-shift reports.
  • Performed end-of-day closing duties such as balancing cash drawer, counting inventory items.
  • Performed daily tasks such as restocking shelves, counting inventory, checking expiration dates of food items.
  • Greeted customers in a friendly and professional manner.
  • Provided excellent customer service to all patrons.
  • Took orders from customers accurately and efficiently.
  • Upsold additional items when taking orders.
  • Replenished beverages, condiments, and other supplies as needed.

Education

High School Diploma -

Bartlesville High School
Bartlesville, OK
05-2016

Skills

  • Store Organization
  • Customer Relations
  • Department Oversight
  • Issue Resolution
  • Business Development
  • Work Planning and Prioritization
  • Employee Coaching
  • Mentoring and Coaching
  • Scheduling Coordination
  • Team Management

Timeline

Assistant Store Manager

Taco Bell
01.2022 - Current

Shift Manager

Taco Bell
01.2020 - 12.2021

Shift Leader

SUBWAY®Restaurants
01.2016 - 12.2019

High School Diploma -

Bartlesville High School

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Dakota haas