Dakota haas
Waldorf,MD
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Taco Bell
Waldorf, MD
01.2022 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Maintained inventory by checking merchandise to determine levels.
Shift Manager
Taco Bell
Waldorf, MD
01.2020 - 12.2021
- Adhered to health regulations regarding food safety and sanitation practices.
- Ensured that all food safety regulations were followed when handling food products.
- Greeted customers in a friendly and professional manner.
- Provided excellent customer service to all patrons.
- Took orders from customers accurately and efficiently.
- Processed payments with cash, credit cards, and gift cards.
- Assisted customers with menu selections based on their preferences.
Shift Leader
SUBWAY®Restaurants
Bartlesville, OK
01.2016 - 12.2019
- Performed opening and closing duties such as restocking supplies, counting inventory and balancing the cash drawer.
- Assisted management with various tasks including counting inventory for end-of-shift reports.
- Performed end-of-day closing duties such as balancing cash drawer, counting inventory items.
- Performed daily tasks such as restocking shelves, counting inventory, checking expiration dates of food items.
- Greeted customers in a friendly and professional manner.
- Provided excellent customer service to all patrons.
- Took orders from customers accurately and efficiently.
- Upsold additional items when taking orders.
- Replenished beverages, condiments, and other supplies as needed.
Education
High School Diploma -
Bartlesville High School
Bartlesville, OK05-2016
Skills
- Store Organization
- Customer Relations
- Department Oversight
- Issue Resolution
- Business Development
- Work Planning and Prioritization
- Employee Coaching
- Mentoring and Coaching
- Scheduling Coordination
- Team Management
Timeline
Assistant Store Manager
Taco Bell
01.2022 - Current
Shift Manager
Taco Bell
01.2020 - 12.2021
Shift Leader
SUBWAY®Restaurants
01.2016 - 12.2019
High School Diploma -
Bartlesville High School