Dakota Haddad
Summary
Experienced in vehicle diagnostics, repair, and maintenance using advanced tools and techniques for optimal performance. Strong understanding of safety protocols and industry standards to ensure compliance and a safe work environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Vehicle Technician
Dick's Chrysler, Jeep, Dodge, Ram of Wilsonville
04.2021 - Current
- Conduct diagnostic tests on engines daily and interpret results to develop solutions
- Assist with repairs or replacement of vehicle transmissions, vehicles engines, steering mechanisms, transmission, and braking systems, engines, and other associated parts
- Perform oil changes, fluid flushes, and other maintenance services
- Deliver outstanding customer service
- Create thorough and accurate report on vehicles diagnosis and assessment of components, failures, observations actions, and recommendations
Vehicle Technician
Dick Hannah Volkswagen of Portland
10.2019 - 04.2021
- Perform routine maintenance services such as oil changes, fluid top-offs, and filter replacements
- Inspect vehicles for potential issues and recommend additional services based on manufacturer guidelines
- Assist other technicians on more complex vehicle maintenance
- Assist with repairs or replacement of vehicle transmissions, vehicles engines, steering mechanisms, transmission, and braking systems, engines, and other associated parts
- Provide labor and time estimates for repair work
- Properly complete services and repairs as assigned
Gas Attendant/Store Clerk
Space Age Fuel
11.2015 - 10.2019
- Provide exceptional customer service by greeting, assisting, and interacting with customers in a friendly professional manner
- Processed payments via cash, credit/debit cards
- Responded to questions about local area and company services
- Maintained cleanliness, neatness, and organization of customer areas
- Operated fuel dispensing systems, ensuring compliance with safety regulations and efficient service to customers.
Education
High School Diploma -
Gresham High School
Skills
- Transmission repair
- Preventative maintenance
- Strong work ethic
- Problem-solving
- Time management
- Team collaboration
Certification
Level 1Certification
- - Diesel engine light maintenance
- - A/C and heating
- - Electrical and body systems
- - Automatic transmission
- - U.S. chassis technology overview
- - Driveline and maintenance
Level 2 Certification
- Mopar transmission apprentice
- Mopar Engine apprentice
- Stellantis starting and charging systems
- High Voltage Vehicle Safety & Awareness
- Stellantis Vehicle Communication Systems
Functional Summary
- Strong background in performing oil changes, fluid flushes, and basic vehicle maintenance services
- Skilled in conducting thorough inspections, diagnosing issues, and providing efficient and reliable service to ensure optimal vehicle performance
- Adept at working quickly and accurately in a fast-paced environment while maintaining a high level of customer service and satisfaction
Timeline
Vehicle Technician
Dick's Chrysler, Jeep, Dodge, Ram of Wilsonville
04.2021 - Current
Vehicle Technician
Dick Hannah Volkswagen of Portland
10.2019 - 04.2021
Gas Attendant/Store Clerk
Space Age Fuel
11.2015 - 10.2019
High School Diploma -
Gresham High School
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