Summary
Overview
Work History
Education
Skills
Timeline
Career Goals
References
Generic
Dakota Harmon

Dakota Harmon

Raleigh,NC

Summary

Dedicated professional with a diverse background spanning medical coding, Certified Nursing Assistant (CNA) responsibilities, childcare expertise, and varied roles within the restaurant industry. Possesses a comprehensive understanding of healthcare practices coupled with strong administrative skills honed through medical coding and nursing assistant experience. Proven ability to provide compassionate care to individuals across different age groups and settings. Adept at multitasking and thriving in dynamic environments, showcased through a wide variety of roles within the restaurant industry. Eager to leverage this unique skill set in a medical office setting, where I can contribute my knowledge, empathy, and organizational prowess to deliver outstanding support to both patients and staff. Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed to excellence, with a track record of delivering exceptional service and building meaningful connections with clients and colleagues alike.

Overview

6
6
years of professional experience
3
3

Certifications

Work History

Certified Nursing Assistant

UNC Rex Hospital
Raleigh, NC
09.2022 - 09.2023
  • Provided patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Rendered hands-on nursing care alongside RN, adhering to medical center policies and procedures.
  • Documented activities and recorded information in EMR system.
  • Participated in educational programs related to nursing assistant skills development.
  • Assisted with admission procedures such as gathering personal data from the patient's chart.
  • Adapted to additional roles, including unit secretary duties, managing patient records, scheduling appointments, and facilitating communication between healthcare providers and patients.
  • Demonstrated versatility by stepping into patient sitting roles as needed, offering companionship, monitoring patient safety, and providing emotional support during hospital stays.
  • Collaborated effectively with multidisciplinary healthcare teams to ensure comprehensive patient care and safety.
  • Maintained professionalism and confidentiality in handling sensitive patient information and adhered to HIPAA regulations.
  • Proactively communicated changes in patient condition or vital signs to medical staff, enabling timely interventions and adjustments to treatment plans.
  • Collaborated with fellow team members, assisting with their patients when needed, ensuring continuity of care and maintaining a high standard of patient comfort and safety.

Childcare Provider

Private Household
Raleigh, NC
09.2023 - Current
  • Provided a safe, nurturing and stimulating environment for children to learn and grow.
  • Maintained daily records of activities, behaviors, meals, and medication information
  • Organized age-appropriate activities such as games, arts and crafts and outdoor play.
  • Developed positive relationships with families by communicating regularly about their child's development.
  • Guided children through engaging and productive activities to foster fun learning environment.
  • Assisted in the management of household tasks, including cleaning, organizing, and meal preparation, to support a busy family.
  • Assisted with errands, such as grocery shopping and picking up/dropping off children from school or extracurricular activities.
  • Demonstrated flexibility and adaptability in responding to changing needs and priorities within the household.
  • Provided childcare support, including supervising children's activities, helping with homework, and arranging playdates.
  • Managed household schedules and appointments, ensuring smooth coordination of family activities.

Care Manager

Sunrise Assisted Living
Raleigh, NC
04.2022 - 08.2022
  • Provided advocacy for clients to ensure their needs are met through appropriate services.
  • Educated family members about patient's condition, treatments and available resources.
  • Participated in team meetings with other staff members to discuss case management issues.
  • Organized recreational activities that promote physical activity and positive interactions among peers.
  • Ensured that all documentation is completed accurately according to state regulations.
  • Developed and implemented care management plan to address needs and goals.
  • Created plan of care to assist patients in reducing problems or barriers to achieve optimal level of health.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Monitored care plan to evaluate effectiveness, document interventional achievement and suggest changes.
  • Communicated with patients with compassion while keeping medical information private.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.

Various Roles

Sullivan Steak House
Raleigh, NC
05.2020 - 07.2021

Lead Hostess

  • Managed front-of-house operations, overseeing seating arrangements, greeting guests, and ensuring a smooth dining experience.
  • Trained and supervised host/hostess team members, providing guidance on customer service standards and restaurant protocols.
  • Coordinated with servers and kitchen staff to optimize table turnover and maintain efficient restaurant flow during peak hours.
  • Resolved guest inquiries and concerns promptly, ensuring high levels of customer satisfaction and repeat business.

Support Staff/ Expo Line Worker

  • Assisted kitchen staff in food preparation, plating, and expediting orders to ensure timely service and presentation.
  • Maintained cleanliness and organization in the kitchen and expo area, adhering to food safety and sanitation guidelines.
  • Collaborated closely with chefs and line cooks to coordinate food delivery and maintain quality control standards.
  • Demonstrated flexibility by assisting with various tasks as needed, contributing to the smooth operation of the restaurant.

Catering and Private Dining Events Assistant

  • Assisted in the setup, execution, and breakdown of catering events, ensuring all logistical aspects were handled efficiently.
  • Provided support during private dining events, including table setup, beverage service, and guest assistance as needed.
  • Worked closely with event planners and catering staff to ensure client satisfaction and seamless event execution.
  • Demonstrated strong attention to detail and adaptability in a fast-paced and dynamic event environment.

Education

Associate of Arts -

Wake Technical Community College
Raleigh, NC
05-2022

Medical Billing And Coding Course - Certified Professional Coder via AAPC

CareerStep
Online
05-2024

CNA Course - Added to State Registry in 02/22

Wake Technical Community College
Raleigh, NC
12-2021

Skills

  • Trained in anatomy, physiology, and medical terminology
  • Strong attention to detail and accuracy
  • Experienced in various EMR software systems
  • Skilled at time management and working independently
  • Excellent communication and interpersonal skills
  • Proficient in ICD-10, CPT and HCPCS coding
  • Strong understanding of Medicare and Medicaid laws and regulations
  • HIPAA compliance
  • Prioritization of Tasks to Ensure Efficient Workflow
  • Familiarity with Medical Equipment and Supplies
  • Healthcare Documentation
  • Time Management in a Fast-Paced Environment
  • CPR/First Aid Certification
  • Adaptability to Changing Environments
  • Team Collaboration with Healthcare Professionals
  • Problem-Solving in Patient Care Scenarios
  • Experienced in ICD-10, CPT, and HCPCS coding

Timeline

Childcare Provider

Private Household
09.2023 - Current

Certified Nursing Assistant

UNC Rex Hospital
09.2022 - 09.2023

Care Manager

Sunrise Assisted Living
04.2022 - 08.2022

Various Roles

Sullivan Steak House
05.2020 - 07.2021

Associate of Arts -

Wake Technical Community College

Medical Billing And Coding Course - Certified Professional Coder via AAPC

CareerStep

CNA Course - Added to State Registry in 02/22

Wake Technical Community College

Career Goals

As an individual deeply committed to personal and professional growth, my future career goals revolve around continuous learning and upward mobility within a company. I aspire to leverage my existing skills and experiences to contribute meaningfully to the organization while also expanding my knowledge and expertise in key areas.

In the short term, I aim to actively seek out opportunities for professional development, whether through internal training programs, workshops, or pursuing relevant certifications. By continuously honing my skills and staying abreast of industry trends, I strive to become an even more valuable asset to my team and the company as a whole.

In the medium term, I envision myself taking on increasing levels of responsibility and leadership within my current role. I am eager to collaborate with colleagues, mentor junior team members, and contribute innovative ideas to drive positive change and improve organizational efficiency.

Looking ahead to the long term, I aspire to advance into positions of greater leadership and influence within the company. Whether it's through promotion to higher-level roles or lateral moves that broaden my skill set, I am committed to seizing opportunities for growth and making a lasting impact on the organization's success.

Ultimately, my goal is not only to achieve professional success but also to foster a culture of continuous learning and development within the company. I am dedicated to investing in my own growth while also supporting the growth and success of my colleagues and the organization as a whole.

References

References available upon request.
Dakota Harmon