Dakota Hicks
Fredericksburg,VA
Summary
Managed the highest revenue generating branch in the nation for Sunbelt Climate Control, successfully doubling revenue goals for FY24 and YTD FY25. Winner of the prestigious 2021 & 2022 Carrier Presidents' Award for exceptional sales production. Consistently generated over $3,000,000 in new revenue annually. Demonstrated leadership as a program leader for the Carrier FAD Development program in 2020, 2022, and 2023 while at Loving Air. Previously recognized as the Top Commercial Account Sales representative nationwide for three consecutive years (2014-2016) at US Fitness. Excelled in revenue generation and from 2014 to 2017 at US Fitness. Also served as a Fire Fighter, Hazardous Ops leader, and EMT from 2010 to 2016.
Overview
12
12
years of professional experience
Work History
Profit Center Manager (Construction Division)
Sunbelt Rentals
7 2023 - Current
- Created, established, and implemented basic sales expectations, and coached Branch level sales teams along with Strategic Account Managers
- Managed organizational sales by developing a business plan that covers sales, revenue, and expense controls
- Utilized KPI and PNL statements to guide profitable revenue behaviors for the construction division
- Traveled to various sites to conduct inspections, sales presentations, and meet with customers as well as investors
- Provided detailed product information and designs to assure correct calculations based on project size and budget were met
- Managed all large-scale projects on Data Centers for Google and AWS in Virginia
- Working with multiple on-site contractors as well as parent companies
- Monitored Safety requirements along with clearance requirements for all staff members on projects
- Assisted with generating all federal, commercial and residential RFP/RFI/RFQ's in Virginia for the Construction division
- Developed strict market goals, analyzed rates along with lead charge to ensure premium rate achievement and profitability
- Trained sales staff, onsite technical staff on design thresholds and monitored performance.
Sales/Business Development Manager
Loving Air
07.2020 - 08.2023
- Generated and supplied federal, commercial and residential RFP/RFI/RFQ
- Developed and administered project plans and budgets; identified project goals, strategy, staffing, scheduling, potential risks and mitigated plans and allocation of available resources; and communication
- Created, managed and assisted corporations, both state and local governments with PM plans for facilities
- Monitored PNL along with KPI's to insure proper performance, production, volume and gross/net profit margins are met
- Assisted with targeted marketing based on current and future market production and strategic volume data
- Recruited, trained, developed sales staff on sales cycle, including identifying both the customers/ properties needs and risk identification to provide accurate quotes
- Developed long term relationships with vendors and other businesses to secure resources and business opportunities
- Worked with other FAD Companies through Carrier to provide proper sales training and product knowledge.
Business Development
Trane Technologies
06.2017 - 07.2020
- Maintained customer satisfaction by investigating necessary components, advising corrective action, and communicating with customers
- Secured and Managed relationships with Represented Product Suppliers and Partners
- Provided both residential and commercial customers high level technical product information required for products
- Generated new accounts in the local market and helped develop the relationship along with product knowledge and sales processes.
Director of Operations and Sales
Sport and Health (Onelife Fitness)
08.2012 - 06.2017
- Responsible for lead generation and implementation of marketing strategies to increase membership performance
- Monitored PNL along with daily sales reports to facilitate proper revenue and market growth
- Recruited, trained, developed and communicated with all staff on all levels
- Provided a highly motivated environment for staff and monitor their production levels by using established protocols and sales systems
- Ensured compliance with club, facilities, service, program, and emergency procedures
- Reviewed all sales and payroll for accuracy and to stay with budgeted expectations.
Education
FEMA & Pro Board Certification For Fire And Rescue -
Liberty University
Lynchburg, VA 05.2001 -
Skills
Business Development
Budgeting
CRM Software
Process Improvement
Financial Analysis and Reporting
Mechanical Design
Sales Management
Operations Management
Sales Training
Project Planning
Project Management
Client Relationship Management
B2B sales
B2B marketing
Loan processing
Recruiting
Risk Management
Account Management
Forecasting
Business coaching
Account analysis
Bluebeam
Contract management
Brand Awareness
Timeline
Sales/Business Development Manager
Loving Air
07.2020 - 08.2023
Business Development
Trane Technologies
06.2017 - 07.2020
Director of Operations and Sales
Sport and Health (Onelife Fitness)
08.2012 - 06.2017
FEMA & Pro Board Certification For Fire And Rescue -
Liberty University
05.2001 -
Profit Center Manager (Construction Division)
Sunbelt Rentals
7 2023 - Current