Dakota Hymas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Goal Zero
08.2022 - Current
- Responsible for repair of any and all returned products
- Unloading trucks manually and with forklift.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Sales Representative
Vivint
06.2022 - 08.2022
- Responsible for making outbound calls to potential clients for security systems.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Repair Lead
Goal Zero
10.2017 - 06.2022
- Responsible for instructing others on daily tasks
- Collaborated effectively with cross-functional teams to resolve escalated customer concerns promptly and professionally.
- Optimized inventory management, ensuring timely availability of parts for repairs and maintenance tasks.
- Cultivated a positive work environment by encouraging open communication and transparent feedback among colleagues.
- Streamlined repair processes for increased productivity and reduced turnaround time for clients.
- Maintained accurate and up-to-date documentation of all repair activities, ensuring compliance with established guidelines and regulations.
- Assisted management in developing standard operating procedures to optimize workflow efficiency.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Contributed to a reduction in repeat repairs by implementing thorough quality assurance checks after each job completion.
Sales Representative
Technaglass
04.2017 - 10.2017
- Responsible for taking inbound calls to build quotes, make sales, and provide great customer service
- Also responsible for following up on online quotes.
Customer Service Representative
Mountain America Credit Union
10.2016 - 02.2017
- Responsible for taking inbound calls to assist members with transactions and questions about their accounts.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Records Retrieval Specialist
Verisk Health
08.2015 - 09.2016
- Responsible for calling medical facilities to verify information in order to retrieve records and stay HIPAA compliant
- I was an active member of the planning committee.
- Updated internal databases regularly to reflect the most current information regarding file locations and statuses.
Warehouse Associate
Nicholas and Company Inc.
06.2015 - 08.2015
- Responsibilities include receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, managing, organizing and retrieving stock in the warehouse.
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much 80 pounds.
Tech Aide
Mountain Medical
01.2015 - 04.2015
- Responsible for assisting patients into imaging machines and aiding patients in moving throughout the facility
- Responsible for checking patients in and out
- Responsible for creating medical discs and delivering them to various hospitals.
Sales Associate/Manager
JCPenny
08.2014 - 01.2015
- Provided excellent customer service skills demonstrated through assisting customers with purchases and online orders
- Responsible for managing the shoe department.
Education
High School Diploma - Marketing classes
Riverton High School
Skills
- Leadership
- Hard Worker
- Fast Learner
- Dedicated
- Dependable
- Punctual
- Organization skills
- Initiative and problem solving abilities
Accomplishments
- I have been a head coach for a little league football team for 5 years.
- I was the team captain for my high school football team.
Certification
Soldering Certified
Forklift Certified
Timeline
Warehouse Associate
Goal Zero
08.2022 - Current
Sales Representative
Vivint
06.2022 - 08.2022
Repair Lead
Goal Zero
10.2017 - 06.2022
Sales Representative
Technaglass
04.2017 - 10.2017
Customer Service Representative
Mountain America Credit Union
10.2016 - 02.2017
Records Retrieval Specialist
Verisk Health
08.2015 - 09.2016
Warehouse Associate
Nicholas and Company Inc.
06.2015 - 08.2015
Tech Aide
Mountain Medical
01.2015 - 04.2015
Sales Associate/Manager
JCPenny
08.2014 - 01.2015
High School Diploma - Marketing classes
Riverton High School
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