Dakota Jackson
Urbandale
Summary
I have over two years of childcare experience, both in a classroom and in a camp environment. During this time, I improved my classroom management, creative solutions thinking, and behavioral solutions. I have worked with students from diverse backgrounds and special needs while also effectively communicating with parents to help best meet the needs of my students
Overview
2
2
years of professional experience
Work History
Before and After School Care Assistant
Holy Trinity Catholic Church & School
Des Moines
08.2024 - Current
- Prepared daily snacks for students and would clean up the area after them.
- Supervised playtime activities, both indoors and outdoors, and encouraged creativity from students during activities
- Assisted students with homework in history, English, and math.
- Engaged with students aged three years to seventh grade, addressing diverse and special needs.
- Interacted with parents to address questions and concerns effectively.
- Administered basic first aid as required to ensure student safety.
- Addressed behavioral issues while promoting communication skills among peers.
- Collaborated with organized staff, consistently achieving high marks for program quality.
Client Experience Coordinator
Diana Sumpter
Des Moines
01.2024 - Current
- I reached out to clients monthly with information on new products.
- Was on call if clients needed anything throughout the month
- Helped with placing orders and following up with clients after an order was placed
- Helped with quality control and replacing products to ensure customer satisfaction.
- Would coordinate with others to ensure optimal communication and that customer service was achieved.
- Worked with over 110 clients monthly.
Lead Day Camp Counselor
YMCA
Smyrna
05.2025 - 08.2025
- Created daily activities for the students.
- Supervised a variety of outdoor and water activities.
- Perform basic first aid daily, while also supervising daily medication intake.
- Interacting with parents and addressing any questions and concerns.
- Working with children from ages 5 to 13, with diverse backgrounds, and some special needs.
- Supervised staff to ensure activities and other events went smoothly and safely.
- Ensured compliance with state licensing standards for child care programs.
- Used quick thinking and creative solutions whenever issues did arise.
- Kept a calm mind when dealing with issues with campers
Education
Bachelor of Science - Secondary Education
Drake University
Des Moines, IA05-2027
Skills
- Child supervision
- Child development
- Conflict resolution
- Classroom management
- Creative problem solving
- Activity planning
- Customer engagement
- Effective communication
- Behavior management
- First aid certification
- CPR Certified
- Mandated reporter
- Seizure first aid certified
Affiliations
- Phi Alpha Theta
- Drake Education Association
- Drake Mock Trial
Timeline
Lead Day Camp Counselor
YMCA
05.2025 - 08.2025
Before and After School Care Assistant
Holy Trinity Catholic Church & School
08.2024 - Current
Client Experience Coordinator
Diana Sumpter
01.2024 - Current
Bachelor of Science - Secondary Education
Drake University
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