Dakota Jackson
NYU Athletics Department
New York,NY
3
years of professional experience
NYU Sports Management student with experience in customer service, administration, and team leadership. Reliable and outgoing, with strong communication skills and a passion for helping others.
Work History
Facilities Attendent
9 Months- Enforce facility policies by supervising patron activity and ensuring the proper use of equipment and spaces.
- Manage secure access to the facility.
- Support operational efficiency by handling front desk responsibilities, including accessory distribution and patron assistance.
- Maintain the cleanliness and overall condition of the facility to ensure a safe and functional space for patrons.
- Provide clear communication and direction to patrons to ensure a smooth, positive experience.
Receptionist
2 Years 4 Months- Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
- Confirm appointments, communicate with clients, and update client records.
- Enhance customer satisfaction by promptly addressing inquiries and providing accurate information.
- Assist with onboarding new clients and ensuring the completion of necessary paperwork.
- Enhance front desk operations by efficiently managing incoming calls and ensuring prompt customer service.
Office Assistant
1 Month- Managed and distributed facility keys while maintaining accurate records of key check-outs and returns.
- Coordinated and scheduled room bookings, ensuring spaces were properly reserved and available for students, staff, and events.
- Processed incoming and outgoing packages by accurately logging deliveries and maintaining organized package records.
- Assisted with daily Resource Center operations, providing administrative and customer service support to students, staff, and visitors.
Counselor in training
1 Month- Worked with children of various ages, interests, skills, and developmental levels.
- Led groups of children safely through various camp activities.
- Collaborated with camp staff to develop and execute safe, exciting plans for daily and weekly activities.
- Supervised camper activities to address behavioral issues and promote fun, safety, and inclusivity.
- Performed various administrative duties, including filing, answering calls, and sorting mail
Education
Bachelor's - Sports Management
- Class of 2029
- 3.7 GPA
Graduate
- 3.7 GPA
Skills
Communication
Reliability and punctuality
Time management
Organization
Customer service
Administrative support
Timeline
Office Assistant
NYU Lipton Residential Hall
04.2026 - 05.2026Read More
Facilities Attendent
NYU Athletics Department
01.2026 - CurrentRead More
Receptionist
Iowa Sports Management
04.2024 - 08.2026Read More
Counselor in training
D.E.B.S learning Academy
06.2023 - 07.2023Read More
New York University
Bachelor's from Sports Management
Read More
Riverdale Kingsbridge Academy
Graduate
Read More