Dakota Johnson
Anderson,IN
Summary
Dynamic and results-oriented professional with a proven track record in patient care and team collaboration, honed at the US Army and further developed in diverse roles. Expert in clinical assessment and strategic planning, I excel in environments requiring attention to detail and problem-solving. Leveraging skills in case management and customer feedback, I consistently enhance service quality and operational efficiency. As well as, Seasoned supervisor in office and administrative support with a solid background in overseeing daily operations and enhancing workflow efficiency. Skilled in team leadership, process optimization, and conflict resolution, ensuring smooth operational flow and staff productivity. Demonstrated ability to implement effective policies that significantly improve organizational procedures. Committed to fostering professional growth within teams while maintaining high levels of accuracy and compliance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
68W Health Care Specialist
US Army
San Antonio, TX
12.2023 - Current
- Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Provided leadership, coaching and development for team members.
Server
Skyline Chili
Anderson, IN
08.2022 - 10.2024
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Implemented feedback from customers to improve service quality and menu offerings.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Intake Specialist
Wajda Law and Recovery
Anderson, IN
03.2023 - 11.2023
- Managed discovery process, including drafting discovery documents and coordinating document production.
- Coordinated and managed case files, ensuring all documents were accurately filed and easily accessible.
- Prepared clients for appointments, depositions and testimony.
- Collaborated with attorneys in all stages of litigation process.
- Performed administrative duties such as photocopying, scanning, and organizing legal documents.
- Utilized case management systems to track client cases from intake through to completion.
Education
High School Diploma -
Anderson High School
Anderson, IN06-2023
Skills
- Patient care
- Clinical assessment
- Patient education
- Team collaboration
- Data analysis
- Case management
- Customer feedback
- Document preparation
- Conflict resolution
- Time management
- Problem solving
- Training and coaching
- Planning
- First Aid/CPR
- Quality control
- Attention to detail
- Task coordination
- Strategic planning
Certification
- BLS Certified (Basic Life Support)
- CPR Certfied
Languages
English
Full Professional
Spanish
Limited
Affiliations
- Volunteer Work
- Graphic Design
- Photography
- Outdoors
Accomplishments
- Community Service Operations Lead (Madison County)
- Platoon Sergeant
Timeline
68W Health Care Specialist
US Army
12.2023 - Current
Intake Specialist
Wajda Law and Recovery
03.2023 - 11.2023
Server
Skyline Chili
08.2022 - 10.2024
High School Diploma -
Anderson High School
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