Dakota Jones
Exeter,NH
Summary
Proven track record in enhancing customer satisfaction and streamlining transactions at Arjays Ace Hardware, demonstrating exceptional customer service and money handling skills. Excelled in fostering positive relationships and efficiently managing multiple tasks, significantly contributing to a positive shopping environment. Leveraged patience, empathy, and organizational abilities to support educational goals at Wright Start Preschool, achieving commendable feedback for promoting effective learning experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Arjays Ace Hardware
08.2021 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Student Teacher
Wright Start Preschool
09.2022 - 05.2024
- Worked with classroom teacher to learn about current standards and best practices.
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
- Cultivated positive relationships with administration, teaching staff, and students.
- Promoted a positive learning environment by establishing clear expectations, enforcing classroom rules, and fostering open communication.
- Created and implemented different learning activities to meet needs of different types of learners.
- Assisted with management of classroom rules, procedures and expectations to instill discipline and observance of conduct code.
- Implemented assessment tools to monitor student progress, adjusting lesson plans as needed to address areas of struggle or mastery.
- Utilized varied teaching techniques for different learning styles, ensuring all students had access to course material.
Intern
Wright Start Preschool
11.2023 - 03.2024
- Worked with classroom teacher to learn about current standards and best practices.
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
- Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline.
- Monitored student progress to provide feedback on assignments and guidance on areas requiring improvement.
- Implemented assessment tools to monitor student progress, adjusting lesson plans as needed to address areas of struggle or mastery.
- Provided constructive feedback on student work, guiding them toward improvement while building their confidence in their abilities.
- Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
- Continuously improved teaching practices through professional development opportunities, staying current with educational trends and research.
- Collaborated with colleagues to develop cross-curricular connections, reinforcing key concepts across subject areas.
Education
No Degree - Elementary Education
Plymouth State University
Plymouth, NH05.2028
High School Diploma -
Exeter High School
Exeter, NH06.2024
High School Diploma -
Seacoast School of Technology
Exeter, NH05.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Money Handling
- Customer Relations
- Written and verbal communication
- Organizational abilities
- Multi-Tasking
- Product restocking
- Conflict Resolution
Certification
- First Aid Certification
- CPR Certification
Languages
English
Native or Bilingual
Sign Language
Elementary
References
references available upon request
Timeline
Intern
Wright Start Preschool
11.2023 - 03.2024
Student Teacher
Wright Start Preschool
09.2022 - 05.2024
Cashier
Arjays Ace Hardware
08.2021 - 08.2024
No Degree - Elementary Education
Plymouth State University
High School Diploma -
Exeter High School
High School Diploma -
Seacoast School of Technology
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