Dakota Koch
Nazareth,PA
Summary
Dynamic and results-driven professional with experience at Kohl's, recognized for enhancing customer satisfaction and fostering teamwork. Proven problem-solver with strong verbal communication skills, adept at building rapport and resolving issues. Skilled in architectural design, delivering detailed plans and innovative solutions that streamline project efficiency.
Overview
3
3
years of professional experience
Work History
Sales Associate
Kohl's
08.2020 - 01.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to effectively build rapport and lasting relationships.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Architectural Intern
Daniel Ebner Architects, Inc.
05.2023 - 12.2023
- Conducted site visits and documented existing conditions for use in project development.
- Generated creative solutions for complex spatial problems by applying critical thinking skills during the design process.
- Refined conceptual designs into detailed plans by adding floor plans, elevations and section drawings.
- Participated in client meetings, providing valuable input on design elements and project progress.
- Increased efficiency in documentation through meticulous organization of drawing sets according to office standards.
Education
Bachelor of Architecture - Architecture
Marywood University
Scranton, PA05-2027
Associate of Applied Science - Architecture
Northampton Community College
Bethlehem, PA07-2023
Skills
- Teamwork and Collaboration
- Problem-Solving Skills
- Listening Skills
- Verbal/Written Communication
- Goal Oriented
- Professional Demeanor
- Task Prioritization
- Work Ethic
Timeline
Architectural Intern
Daniel Ebner Architects, Inc.
05.2023 - 12.2023
Sales Associate
Kohl's
08.2020 - 01.2024
Bachelor of Architecture - Architecture
Marywood University
Associate of Applied Science - Architecture
Northampton Community College
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