Summary
Overview
Work History
Education
Work Availability
Skills
Timeline
Dakota Kramer

Dakota Kramer

Food & Beverage, Hospitality, And Nightlife Production
New Port Richey,FL
Constantly choosing the lesser of two evils is still choosing evil.
Jerry Garcia

Summary

Positive, dependable, and driven bartender and nightlife operator with years of experience in cocktail driven concepts and high-volume customer loads. Using the perspective of the hospitality industry being sales and customer driven as a key principal in my working life, it offers a great approach in client relations; one of my greatest strengths. With a strong understandings with restaurant systems and operations, as well as social media marketing, team leaderships, sales, and customer service it makes me an ideal candidate to join the efforts of a growing, full of life business.

Overview

9
9
years of professional experience

Work History

Lead Bartender

Levy Restaurants
Mammoth Lakes, CA
11.2020 - 02.2021
  • Created signature cocktails to fit within the demands of the patrons, business concept, and liquor availability.
  • Established systems in a new restaurant to create long term efficiency, sanitation, and profit yields.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands. Helping place inventory orders when necessary.
  • Used as 'travel staff' to help other stores in company umbrella both locally and out of town.

Server

STIR Charlotte
Charlotte, NC
07.2020 - 11.2020
  • Hand picked to be a part of the opening staff of a high end spirit and oyster concept in the trendy neighborhood of Southend.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers. With over 150 spirits, the dynamic was very sales driven.
  • Educated and lead other team members in alcohol knowledge to assist with sales numbers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • With individual sales often reaching over $2,000 daily, cash handling, credit card processing, POS knowledge, and report generation were a top priority.

Event Bartender

612 North Event & Catering Space
St Louis, MO
06.2019 - 03.2020
  • Prepared for events by setting up bar, stocking supplies and arranging tables.
  • Developed signature cocktails and curated craft beers and wines in order to fit the requests made by clients as lined out by their contracts.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Catered to high-end and high volume groups including weddings, luxury hotel organizations, corporate luncheons, concert venues, street events, and expos.
  • Poured and prepared mixed drinks for events of over 250 customers daily and created new libations drawing in clientele.

Server

Drunken Fish
St Louis, MO
04.2019 - 03.2020
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Greeted and maintained relationships with regular customers.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, averaging daily beverage sales of 29%.

Production Manager

Tri-Tone Productions
St Louis, MO
01.2017 - 03.2020
  • Curated events by focusing on the demands in community and finding vendors, artists, and venues that meet those needs.
  • Working with both independent artists and talented managers, lead the booking for events.
  • Paying out artists and meeting demands as specified by writers.
  • Leading monthly meetings with production staff to review prior month and to generate ideas for future month.
  • Working hand in hand with graphic designers to create promotional material.
  • Generating Facebook, Twitter, TikTok, and Snapchat media and event pages to do in house marketing.
  • Maintaining contacts with traditional media outlets to reach different promotional audiences. (Newspaper, TV, and Radio)
  • Overseeing in nightly operations including Door/ID Review, bar productivity, vendors, artists, security, Police coordination, and technical crew.

Closing Server

Applebee's
St Charles, MO
01.2016 - 03.2019
  • Trainer for one of the corporate pioneers in fast casual dining.
  • Leading a team through actions and example, was responsible for signing out staff before leaving, inventory, EON reports, and sales goals.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Increased sales from $14/guest to $30/guest by upselling premium appetizers and spirit beverages to customers.
  • Greeted and maintained relationships with regular customers.

Education

High School Diploma -

Shawnee Mission South High School
05.2014 - 05.2014

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

    Nightlife Operation

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Timeline

Lead Bartender - Levy Restaurants
11.2020 - 02.2021
Server - STIR Charlotte
07.2020 - 11.2020
Event Bartender - 612 North Event & Catering Space
06.2019 - 03.2020
Server - Drunken Fish
04.2019 - 03.2020
Production Manager - Tri-Tone Productions
01.2017 - 03.2020
Closing Server - Applebee's
01.2016 - 03.2019
Shawnee Mission South High School - High School Diploma,
05.2014 - 05.2014

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Dakota KramerFood & Beverage, Hospitality, And Nightlife Production